A company is looking for a Remote Customer Support Representative / Dispatcher.
Key Responsibilities
Intake and process work orders
Respond to inquiries via phone and email
Schedule service calls and dispatch technicians as needed
Required Qualifications
5+ years of customer support experience within waste management required
Experience within a fast-paced, high-volume service environment required
Dispatching experience required
Knowledge of compactors and balers required
Comfortable navigating multiple computer screens simultaneously required
Dispatcher • Rochester, New York, United States