Account Manager
VirtualVocationsJackson Heights, New York, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for an SMB Account Manager to manage customer relationships and drive revenue growth.
Key Responsibilities
Own the post-sales end-to-end customer relationship for assigned accounts to ensure satisfaction
Proactively identify customer needs and provide solutions for growth through upsell and cross-sell opportunities
Monitor renewal risk indicators and collaborate with internal teams to mitigate risks
Required Qualifications
4+ years of experience as a quota-carrying Account Manager or Customer Success Manager in the SaaS industry
Proven track record of meeting or exceeding revenue targets
Deep understanding of the sales cycle and customer retention strategies
Experience in the security industry is a plus
Knowledge of DMARC and email authentication is a bonus
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Account Manager • Jackson Heights, New York, United States
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