Job Description
Job Description
Description :
Outreach and Enrollment Specialist
We are seeking a dedicated Outreach and Enrollment Specialist to join our team and play a vital role in connecting community members with essential health coverage options. This position offers an opportunity to make a meaningful impact by educating consumers about the Marketplace, Medicaid, and Children’s Health Insurance Program (CHIP), empowering them to make informed decisions about their healthcare coverage. The ideal candidate will work collaboratively with community organizations and state systems to facilitate the enrollment process efficiently and effectively.
Key Responsibilities :
- Educate community members about health insurance options available through the Marketplace, Medicaid, and CHIP.
- Motivate and guide consumers to select health coverage that best meets their individual needs.
- Assist individuals in understanding eligibility requirements and the enrollment process.
- Collaborate with partner organizations to coordinate outreach efforts and streamline enrollment activities.
- Complete the enrollment process within state-approved systems, ensuring accuracy and compliance.
- Maintain up-to-date knowledge of relevant policies, programs, and system changes.
- Document outreach activities and enrollment data accurately for reporting purposes.
- Provide excellent customer service and support to consumers throughout the enrollment process.
Requirements :
Skills and Qualifications :
High school diploma or equivalent; additional education or experience in health education, social services, or related fields preferred.Strong communication and interpersonal skills, with the ability to engage diverse populations.Knowledge of health insurance programs, including the Marketplace, Medicaid, and CHIP.Ability to explain complex information clearly and effectively.Experience working with community organizations and in outreach or enrollment roles is a plus.Proficiency with computers and familiarity with enrollment systems and data entry.Ability to work independently and as part of a team, managing multiple priorities.Valid driver’s license and reliable transportation may be required for community outreach activities.