Customs Brokerage Rep III : M-F 8 am-4 : 30 pm REMOTE • • Must be within a reasonable commute within the Louisville area • •

Post Entry Researcher

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Summary : This is an at-home position.

Post Entry Researchers have direct contact with importers, shippers, and / or consignees to obtain essential information needed for Post Entry claims and to secure pertinent details on importing commodities. They will document their contact with the customer and the information they obtain in UPS proprietary systems to be used by the claim filer to submit the dispute to US Customs. They may also work directly with US Customs officers on other types of disputes as necessary and will be trained on the filing processes after demonstrating proficiency and understanding of the research responsibilities and overall Post Entry function.

Responsibilities :

• Research and review shipments to determine error made at the time of entry
• Maintain minimum productivity standards set forth by the UPS Air SmallPack Brokerage Division
• Accurately calculate the value of duties and perform general data corrections
• Scans documents into the imaging system, following all timeliness and security guidelines
• Preparation of Post Entry documentation in accordance with established UPS procedures and US Customs guidelines
• Prepare reports / presentations and / or analyze data using various software packages and databases
• Provide excellent customer service to both internal and external customers, including providing information on US Customs regulations

Qualifications :

Grade 07

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race / color / religion / sex / national origin / veteran / disability / age / sexual orientation / gender identity or any other characteristic protected by law.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.