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Bilingual Clinical Scheduling Assistant

Bilingual Clinical Scheduling Assistant

Legacy Community HealthBeaumont, TX, US
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Benefits We Offer Outstanding Benefits :

  • Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Match Short-Term & Long-Term Disability $0 Copay for Legacy Provider visits $0 Copay for prescriptions filled at Legacy Pharmacies Travel Insurance & Pet Insurance Subsidized Gym Membership And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location :

  • Legacy Central Beaumont - 450 N 11th St, Beaumont, TX 77702 Bilingual Clinical Scheduling Assistant - Job Overview Schedule : Monday-Friday (8AM-5PM) At Legacy Community Health, we are more than just healthcare providers; we are innovators in the community healthcare system.
  • The Bilingual Clinical Scheduling Assistant plays a pivotal role in ensuring seamless patient care and clinic efficiency.
  • By optimizing scheduling through advanced communication and engagement with both staff and patients, this role significantly enhances the accessibility of healthcare services at Legacy.
  • You'll work in a dynamic environment where your expertise will help to transform patient experiences, fostering a more health-conscious community.
  • Key Responsibilities Collaborate with Front Desk staff, Lead Medical Assistants (MA), Clinical teams, and Care Team Assistants (CTA) to monitor and enhance clinic flow and optimize provider schedules in real-time.
  • Coordinate and communicate effectively across teams and with patients to ensure adherence to scheduling guidelines while optimizing day-to-day and real-time scheduling practices.
  • Identify and resolve scheduling discrepancies, elevating recurrent issues to the designated individuals and making necessary adjustments to patient schedules.
  • Efficiently schedule appointments using established lists for same-day or next-day needs, as well as wait lists for new and established patients in specialized areas such as HIV and Chronic Disease Management.
  • Act as a liaison with Site Leadership for resource management, maintaining rosters of available per diem, locum tenens, and alternative providers.
  • Facilitate the scheduling of walk-in patients, including newborns, ensuring expedited care where necessary.
  • Serve as the primary contact for the Contact Center team to coordinate same-day patient visit integration.
  • Support the team by assisting with appointment reminder calls, managing portal messages, and updating patient registration data as required.
  • Engage in ongoing training sessions to assimilate new techniques and procedures swiftly, contributing to continuous process enhancement.
  • Embody the value of adaptive learning and flexibly perform additional duties as delegated.
  • Qualifications A High School Diploma is required.
  • Certification as a Medical Assistant or completion of EHRS medical documentation training is essential.
  • Must possess and maintain current BLS / CPR certification.
  • About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.
  • With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities.
  • By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.
  • At Legacy, we know our success is powered by our people.
  • We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.
  • Explore our open positions and see if a career at Legacy is right for you.
  • Core Employee Expectations At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do.

    • To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department :

  • Approachable & Collaborative We bring our expertise without ego.
  • In a collaborative healthcare environment, humility fosters trust and teamwork.
  • Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help.

    • We stay grounded in our purpose :

  • to serve patients and communities with compassion and humility.
  • Driven & Committed We are driven by a deep commitment to excellence in patient care and organizational improvement.
  • Our employees take initiative, embrace challenges, and go the extra mile to support our mission.
  • Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.
  • Perceptive & Thoughtful Communicators We value emotional intelligence as much as clinical or technical skill.
  • Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism.
  • They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

    • Apply today in less than 3 minutes using your phone, tablet, or computer!

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    Scheduling Assistant • Beaumont, TX, US