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Loan Officer

Loan Officer

Austin Telco Federal Credit UnionAustin, TX, US
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Job Description

Job Description

Description :

Loan Officer| Location : 11149 Research Blvd, Austin, Tx 78759 |Schedule : Monday–Friday 7 : 30am-4 : 00pm| Employment Type : Full-Time

Austin Telco Federal Credit Union is seeking a detail-oriented and member-focused Loan Officer to evaluate and process consumer loan applications, including credit cards, personal loans, and vehicle loans. This role requires strong analytical skills, excellent communication, and a commitment to providing exceptional member service.

What you'll do :

  • Interview applicants and collect required loan documentation.
  • Analyze financial status, credit history, and collateral to assess loan eligibility.
  • Approve loans within authority limits or escalate to loan committee.
  • Ensure loan agreements are complete, accurate, and compliant with policy.
  • Counsel members on financial planning and credit union products.
  • Assist with fund distribution, direct deposit setup, and loan documentation.
  • Submit lien registration forms and enter loan data into internal systems.
  • Provide vehicle values and drafting instructions to dealers.
  • Support members with problem accounts and perform collection activities.
  • Maintain communication with internal departments and perform clerical duties.
  • Promote credit union services through cross-selling.
  • Attend required training sessions and stay current on lending policies.

What you bring :

  • Bachelor’s degree or equivalent combination of education and experience.
  • Minimum 3 years of experience in consumer lending or financial services.
  • Strong knowledge of loan policies, title laws, and required documentation.
  • Proficient in interviewing techniques and financial counseling.
  • Familiarity with loan processing systems and general computer applications.
  • Excellent interpersonal, problem-solving, and organizational skills.
  • What We Offer :

  • Comprehensive Benefits : Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more.
  • Paid Time Off : Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones.
  • Retirement Plans : 401(k) with company match and a pension plan to support long-term financial goals.
  • Community Engagement : Volunteer opportunities and credit union-sponsored events.
  • Additional Requirements

  • Good credit standing (verified prior to hire)
  • Successful background check and drug screening upon offer
  • Why Austin Telco?

    We’re more than a credit union, we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.

    Equal Opportunity Employer : We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Requirements :

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    Loan Officer • Austin, TX, US

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