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Certified Clinical Medical Asstistant

Certified Clinical Medical Asstistant

Tyler Family Circle ofTyler, TX, United States
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Position Summary

Our Certified Clinical Medical Assistants play a critical role in supporting patient care by assisting providers with examinations, treatments, and procedures. This position ensures a clean, organized, and compliant clinical environment while contributing to the delivery of high-quality, patient-centered care.

Essential Duties and Responsibilities

The duties listed below represent the essential functions of the position. Additional responsibilities may be assigned as needed :

  • Prepares examination and treatment rooms for patient visits; ensures proper placement of equipment and instruments.
  • Cleans and sterilizes instruments in accordance with safety and infection control standards.
  • Collects specimens, including blood draws (phlebotomy), and administers specified medications and immunizations under physician supervision.
  • Manages inventory of medical supplies and materials; orders as needed.
  • Cleans, stocks, and maintains exam rooms, procedure rooms, and other assigned clinical areas.
  • Follows procedures for obtaining physician approval for medication refills and documents accordingly in the electronic medical record (EMR).
  • Assists the physician or advanced practice provider proactively, ensuring efficient clinical support.
  • Attends and completes required in-service training sessions and staff meetings.
  • Participates in Continuous Performance Improvement (CPI) programs focused on quality and risk management.
  • Maintains compliance with all applicable local, state, and federal regulations, including but not limited to : HIPAA, OSHA, CLIA, CMS, JCAHO, NCQA-PCMH, BPHC / HRSA

Patient-Centered Responsibilities

  • Participates in team huddles to support clear communication among care team members.
  • Rooms patients efficiently and provides a high level of customer service.
  • Assists with overall patient flow and clinical efficiency.
  • Interviews patients to obtain relevant medical information and documents accurately in the EMR.
  • Records vital signs, including pulse, temperature, blood pressure, weight, and height.
  • Schedules patient appointments, laboratory services, and diagnostic tests while optimizing provider schedules.
  • Assists providers with patient-related follow-up calls, including delivering test results and clarifying instructions.

    • Supervisory Responsibilities

    This position does not have supervisory responsibilities.

    Competencies Required

    To perform the role successfully, the Medical Assistant must demonstrate the following competencies :

  • Customer Service : Responds promptly to patient needs and service requests; maintains professionalism in challenging situations.
  • Communication : Clearly and respectfully communicates verbally and in writing; demonstrates active listening.
  • Diversity and Inclusion : Respects cultural and individual differences; promotes a respectful workplace.
  • Ethics and Integrity : Acts with honesty, maintains confidentiality, and upholds organizational values.
  • Professionalism : Maintains appropriate dress and hygiene; demonstrates dependability and punctuality.
  • Safety Awareness : Follows safety and infection control procedures; reports unsafe conditions promptly.

    • Qualifications

    To perform this job successfully, an individual must meet the following qualifications :

    Education and Experience

  • High School Diploma or GED required.
  • Graduation from an accredited Medical Assistant program is required.
  • Bilingual preferred.

    • Computer Skills

  • Proficient with Electronic Medical Records (EMR) systems and Microsoft Office applications.

    • EPIC Preferred

  • 10-key data entry proficiency required.

    • Equipment Usage

  • Experience with point-of-care testing equipment, including glucose monitors and blood pressure devices.

    • Certifications

  • Current CPR certification (must be renewed every two years).
  • Medical Assistant certification from an accredited agency.

    • Physical Demands

    The physical requirements of this role include :

  • Regularly required to talk, hear, stand, walk, sit, use hands, and reach.
  • Occasionally required to climb, balance, stoop, kneel, or crouch.
  • May need to lift and / or move up to 50 pounds.
  • Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    • Work Environment

  • Exposure to airborne particles, infectious diseases, blood, and other bodily fluids may occur.
  • Required to follow bloodborne pathogen protocols and hand hygiene practices.
  • Noise level is typically moderate.
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    Certified Medical • Tyler, TX, United States