On-Site IT Support Analyst

The IT Analyst II is responsible for the IT infrastructure at the site and will be involved in supporting HP desktops, HP laptops, HP NetPCs and HP servers, manufacturing (Zebra) and HP office printers, Cisco VoIP phones and network troubleshooting.

Skills :

• Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure as follows : Wintel / Linux NetPCs, Standard and Process PCs Microsoft Windows Server OS HP & Manufacturing Printers (HP, Zebra, etc.) Ethernet, Wireless, LAN / WAN, Firewalls, Routers, Switches, VoIP Phones and VPN Provide Standard and Local Software Support — MS Office 365, Microsoft Teams, etc.

Accept and Update / Close ITSM tickets in a timely manner per Service Level Agreement Maintain Dashboard Expectations for PCs, ITSM tickets, Telecom and System Vulnerabilities Attend & Comply with All Plant, Corporate IT and Safety Required Training or Activities Must be self-motivated and willing to work with minimal work direction by applying skills Applicant must be willing to work with non-IT plant staff in person on the production floor. $25-$30 / HR Powered by JazzHR