Technical Business Coach (TBC)

Company Description

Dessange Group North America supports a network of individually owned F|S Cut and Color salons, and a renowned full-service salon franchise in North America. Founded in 1974, F|S Cut and Color (formerly branded Fantastic Sams) has grown to hundreds of salons across North America and was the first national unisex hair salon franchise in the US. In 2012, F|S Cut and Color became part of Dessange International, a prestigious European salon chain headquartered in Paris, France. We pride ourselves on collaboration, ambition, and teamwork – join our "ONE FANTASTIC TEAM" and be part of our legacy.

Come elevate with us!

Description The Technical Business Coach (TBC) will play a pivotal role in the success of F|S Cut & Color salons by combining technical skills expertise with strategic business coaching to enhance salon operations, drive product sales, and elevate technical skills across our franchise network. This role will empower salon teams to maximize revenue potential and elevate guest experience through expert coaching in product knowledge, operational excellence, and recruitment. The TBC will be responsible for achieving key performance targets, with a strong emphasis on driving salon sales, supporting Zenoti POS system operations, and serving as a knowledge resource for vendor brands and services

We will consider candidates in Minnesota, Utah, Texas, Seattle, WA; and surrounding areas.

This position requires travel regionally and out of state Monday-Thursday with occasional weekends.

Key Responsibilities :

Sales Growth and Product Goals

• Work collaboratively with franchisees to establish and meet product and service sales goals, delivering actionable sales strategies that increase revenue through product recommendations and upselling techniques.
• Utilize data from the Zenoti system to track, analyze, and enhance sales performance across the region.
• Conduct training and workshops to improve product knowledge, sales confidence, and effectiveness in promoting FS Cut & Color and vendor branded products.

Technical Training and Development :

Zenoti POS System and Operational Support

Vendor Brand & Service Knowledge Resource

Recruitment and Talent Development

Business Coaching and Strategic Planning

Qualifications

Key Competencies :

Benefits

At Dessange F|S Cut and Color, we invest in our employees and provide a full range of benefits to help you grow and thrive. We offer a comprehensive health care package, employee discount program for salon and beauty products, remote work schedules, a dedicated employee assistance program and more.

Equal Employment Opportunity

We are an equal opportunity employer who welcomes applicants from all backgrounds. At Dessange F|S Cut and Color, we understand that we thrive in a diverse, dynamic and inclusive environment. We have zero tolerance for discrimination of any kind against applicants or employees based on age, color, disability, gender, pregnancy / childbirth, gender identity or expression, marital status, national origin, cultural background, language, citizen status, political affiliation, race, religion, sexual orientation, veteran status, or any other protected class.