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Bilingual Small Claims Specialist
Bilingual Small Claims SpecialistWorkway • Tustin, CA
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Bilingual Small Claims Specialist

Bilingual Small Claims Specialist

Workway • Tustin, CA
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We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Bilingual Small Claims Specialist opportunity with a Bank that offers more than just a career—it’s a chance to join a responsive, values-driven team dedicated to delivering exceptional service and building meaningful relationships. In this role, you’ll not only support customers in achieving their financial goals but also contribute to strengthening the local community, which the Bank has proudly served for over 40 years.

The Bilingual Small Claims Specialist is responsible for the specific duties listed below.

Your specific duties will include :

  • Contacting customers whose accounts have been charged off and prepared for assignment to civil litigation or small claims actions.
  • Negotiating suitable arrangements to resolve deficiency balances on these accounts.
  • Representing the Bank in small claims proceedings involving unresolved accounts, with the goal of securing judgments, settlements, stipulations, or payment plans.
  • Communicating with borrowers on delinquent, charged-off, or judgment accounts to collect deficiency balances through monthly payments, signed settlements, or lump-sum payments.
  • Conducting skip tracing and locating addresses for the service of legal process.
  • Coordinating with process servers to ensure timely service prior to court hearings.
  • Reviewing active judgments to identify assets, employment, and banking information in order to pursue abstracts, writs of execution, bank levies, or wage orders.

Required qualifications for the position include :

  • Must have knowledge of FDCPA & understand / operate within those guidelines.
  • Experience in small claims appearances, procedures, documentation, and court proceedings.
  • Bilingual proficiency in English and Spanish is a requirement
  • Excellent time management skills, with the ability to multitask and prioritize work effectively.
  • Must be able to travel to court locations throughout Southern California.
  • Strong written and verbal communication skills.
  • Pay Rate Range :   $22.00 - $27.00 per hour or $45,760 - $56,160 annual

    Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

    Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

    Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit http : / / www.workway.com / EEO . To receive state and federal compliance posters, e-mail   hr@workway.com or call 972.514.1515.

    #smallclaims   #bilingualSpanish      #greatwork environment

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