Branch President

Job Title

The Branch President serves as a performance-driven leader and mentor to their branch leadership and staff teams, as an operations liaison for the company and as an industry ambassador for Associa and its strategic interests / objectives. This role will oversee both our management and client accounting operations throughout the Sun City, Arizona and surrounding area.

Essential Duties and Responsibilities :

• Partners with company executive leaders to plan business objectives, to develop organizational policies, to coordinate functions and operations between branches, ancillary companies and home office departments
• Leads the cascaded respective branch management planning, including budgeting
• Leads the overall respective branch's performance in employee experience improvement (affecting employee morale), client experience improvement (impacting both client retention & client growth) and financial profitability; this will be measured via branch-specific Balanced Scorecard
• Leads the branch's business development efforts, including signing new accounts, developing key relationships within respective markets, and promoting Associa service offerings to new clients
• Oversees the branch management agreement renewal process
• Prepares branch management reports and financial statement responses timely to determine objective completion progress, assisting branch leadership in modifying management plans to adjust current realities and target still achieving committed objectives
• Plays an active role in ensuring timely branch corporate Accounts Receivable collections and internal controls environment improvement, based upon Internal Audit reports and training
• Educates branch teams regarding company policies and procedures compliance, as well as compliance with federal and state laws
• Provides motivational mentoring and coaching to branch teams, in order to support them accomplishing annual and quarterly business management objectives within the related areas of responsibility
• Evaluates performance of branch teams for compliance with established company policies and objectives and their contributions in attaining objectives and is responsible for the hiring and firing of branch executive employees
• Serves in various capacities on executive committees, covering areas such as management, operations, etc.
• Manages a branch leadership team who, through subordinate leaders, supervise employees in the Operations, Services, Communications, Marketing, and Accounting Departments.
• Is responsible for the overall direction, coordination, and evaluation of these business units via the Branch Management Plan, Balance Scorecard Reviews and individual Planning & Performance Review cycles.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training key personnel; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Oversees the accurate and timely delivery of client financial statements, ensuring all reporting aligns with company standards, client expectations, and applicable regulatory requirements. Coordinates with accounting, operations, and client service teams to troubleshoot issues, ensure data integrity, and implement process improvements for efficiency and quality.

Other duties as assigned

Compensation : $125,000-$150,000 / annually; direct experience highly considered.

Employment Type : Full-time

Work Location : 17220 N Boswell Blvd #140, Sun City, AZ 85373

Requirements :

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.