Security Officer - Mall Site Patrol Specialist
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
As a Security Officer - Mall Site Patrol Specialist in Austin, TX, you will serve and safeguard clients in a range of industries such as Retail / Malls, and more. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol designated areas within a retail or mall location, helping to deter security-related incidents while providing exceptional customer service. You will conduct regular patrols, maintain a visible presence to support a secure environment, and respond to incidents as needed. By upholding Allied Universal's values of teamwork, integrity, and caring, you will play a crucial role in creating a welcoming and secure environment for visitors and staff.
Position Type : Full Time
Pay Rate : $26.00 / Hour
Job Schedule : Wed 02 : 00 PM - 10 : 00 PM, Thur 02 : 00 PM - 10 : 00 PM, Fri 02 : 00 PM - 10 : 00 PM, Sat 02 : 00 PM - 10 : 00 PM, Sun 02 : 00 PM - 10 : 00 PM
What You'll Do :
- Use our proprietary scheduling platform to claim open shifts at client sites
- Support operations across a range of environments including commercial real estate, healthcare, and education
- Receive site-specific training and guidance from experienced teams
- Deliver consistent, professional security presence and customer service
- Be ready to fill in at short notice when urgent needs arise
Responsibilities :
Provide customer service to clients, guests, and visitors by carrying out security-related procedures and following site-specific policies.Respond to incidents and critical situations in a calm, problem-solving manner, adhering to established protocols.Conduct regular and random patrols of the retail or mall location, including both interior areas and the perimeter, to help to deter unwanted activity.Observe and report any suspicious activity, hazards, or maintenance issues encountered during patrols.Assist with access control procedures, including verifying credentials and monitoring entry points as required.Communicate clearly and professionally with clients, guests, and local law enforcement as needed during incidents.Document incidents and daily activities in written reports as outlined by Allied Universal procedures.What We're Looking For :
Availability across various days and shiftsReliability and ability to adapt to different post assignmentsA desire to gain broad experience and grow within the companyInterest in transitioning into full-time roles when availableMinimum Requirements :
Must have 3 or more years of combined law enforcement, military, or security-related experience or possess a college degree.Must be at least 21 years of age.Must possess a Level III armed certification if required by Texas law.An armed guard card or license is required if mandated by local or state regulations.Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.Possess a high school diploma or equivalent.As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.A valid driver's license will be required for driving positions only.Why Join Us :
Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.Smart Tools : Access exclusive technology for real-time shift visibility and claiming.Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.