Senior Collections Representative
VirtualVocationsOntario, California, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Senior Collections Representative.
Key Responsibilities
Serve as a Subject Matter Expert (SME) to assist team members and resolve complex customer issues
Contact customers to negotiate payment and resolve outstanding medical bills
Prepare reports on the status of medical bills and coordinate with external collection agencies as needed
Required Qualifications
High School Diploma / GED
Must be 18 years of age or older
3+ years of experience in Medical Collections
Working knowledge of medical terminology
Familiarity with Microsoft Office applications including Word, Excel, and Outlook
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