Assistant General Manager
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What This Job Involves
The Assistant General Manager supports the General Manager in the comprehensive management of properties that function both as client facilities and as Class A commercial assets. This role combines facility management support with commercial property management expertise to ensure seamless daily operations and excellent service delivery. The AGM assists with implementing strategies that address both facility needs and commercial property standards while developing relationships with clients, tenants, vendors, and team members in a detail-oriented operational environment.
Your Day-to-Day Tasks Will Include :
- Provide general overall facility management services, including continuous monitoring of the property and addressing immediate operational issues
- Serve as a primary day-to-day contact for occupants / tenants and visitors, providing exceptional customer service
- Support work order management for in-house staff and vendors, ensuring timely resolution of maintenance requests
- Assist with budgetary requests, analysis, and reporting for both facility operations and property management
- Provide direction and information to vendors, facilities staff, and service providers to ensure excellent coordination and execution of work
- Conduct regular property inspections to identify and address maintenance issues before they escalate
- Monitor and report to the General Manager on facility operations through both direct employees and third-party service providers
Required Qualifications :
Bachelor's Degree or equivalent work experience in Facilities Management, Property Management, or related field requiredMinimum of 3-5 years of experience in facility management, property management, or related fieldExperience in a corporate environment or as a third-party service providerStrong knowledge of building operations, systems, and maintenance practicesExcellent customer service orientation with proven ability to build relationships with diverse stakeholdersProficiency in Microsoft Office products (Word, Excel, Outlook, PowerPoint)Strong interpersonal skills and problem-solving ability with excellent verbal / written communication skillsPreferred Qualifications :
Industry certifications such as FMA, RPA, or SMA preferredLEED Green Associate or LEED AP certification desirableBackground working in Class A commercial propertiesExperience with integrated facility and property management operationsExperience with property management and maintenance management softwareBasic understanding of financial principles and budget managementDetail oriented with strong organizational and multitasking capabilitiesLocation :
On-site St. Louis, MO
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth :
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company Holidays