Talent.com
Supervisor Inside Sales
Supervisor Inside SalesUnited Site Services • Notus, ID, US
Supervisor Inside Sales

Supervisor Inside Sales

United Site Services • Notus, ID, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Job Description

About USS :

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Overview :

The Supervisor, Inside Sales leads and directs the Inside Sales team, ensuring efficient operations, strong customer relationships, and revenue growth through effective sales strategies. This role supports the sales team in achieving performance goals and enhances the customer experience through leadership and operational efficiency.

Responsibilities :

Sales Performance & Accountability

  • Set individual sales quotas, track performance, and implement corrective actions when necessary.
  • Track and analyze key performance metrics and sales targets.
  • Win, grow, and retain books of business.
  • Oversee inbound and outbound sales activities to maximize efficiency and revenue

generation.

Team Leadership & Development

  • Provide daily oversight, coaching, and mentorship to inside sales account executives.
  • Hire, train, and develop inside sales team members, promoting a high-performance culture.
  • Facilitate ongoing training programs for Account Executives to enhance their ability to consultative selling and relationship management.
  • Monitor and assess sales calls, conducting regular coaching sessions for continuous
  • improvement.

    Operational & Process Management

  • Manage call flow within the Call Management System, ensuring proper operational coverage.
  • Monitor team workflows and implement strategies to improve efficiency in managing pipelines, account retention, and lead conversion.
  • Maintain accuracy of all sales data entered into CRM and sales systems.
  • Oversee and approve timecard entries for the team.
  • Provide weekend / holiday coverage as necessary.
  • Customer & Cross-Functional Collaboration

  • Act as an escalation point for customer concerns while ensuring the team delivers exceptional service to retain and expand existing accounts.
  • Resolve pricing and sales-related challenges in collaboration with leadership.
  • Work cross-functionally with internal departments to optimize asset availability and sales fulfillment.
  • Perform additional duties as assigned.
  • SUPERVISOR RESPONSIBILITIES

    This position has supervisory responsibilities.

    Qualifications : EDUCATION

    Associate degree in business or a related field, or equivalent combination of education and experience.

    EXPERIENCE

    3 years of sales experience.

    2 years of supervisory experience in call center / inside sales field.

    ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

  • Proven ability to build and maintain strong customer relationships that drive business growth. Advanced proficiency in Microsoft Office and CRM platforms, with Salesforce experience preferred.
  • Expertise in executing sales strategies that differentiate USS from competitors.
  • Strong analytical skills to interpret sales data and adapt strategies for optimal results.
  • Proven leadership in coaching and developing high-performing sales teams.
  • Exceptional communication, negotiation, and influencing skills to drive revenue and secure long-term contracts.
  • High adaptability and problem-solving abilities to navigate dynamic sales environments.
  • Results-oriented with strong business acumen and a track record of exceeding targets.
  • Expertise in value-based selling and cross-functional collaboration.
  • Strong time management, organizational, and negotiation skills.
  • Physical Requirements :

  • Sit while answering phones or reply to emails
  • Use hands and fingers to handle, control or feel objects tools or controls
  • Repeat the same movements when entering data
  • See details of objects that are less than a few feet away
  • Speak clearly so listeners can understand
  • Understand the speech of another person
  • Focus on one source of sound and ignore others
  • Hear sounds and recognize the difference between them
  • See differences between colors, shades and brightness
  • Benefit Summary :

    All full-time employees working an average of 30 hours or more per week are eligible for the following benefits :

  • Holiday & Paid Time Off (pro-rated for Part-Time employees)
  • Medical / Pharmacy
  • Dental
  • Vision
  • Employer-Paid Short-Term Disability
  • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
  • Voluntary Employee Life & Accidental Death and Dismemberment
  • Voluntary Spousal Life
  • Voluntary Dependent Life
  • Hospital Indemnity, Accident and Critical Illness
  • Commuter / Transit Account
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Health Savings Account
  • 401(k) with employer match
  • Employer-Paid Employee Assistance Program (EAP)
  • Employee Discounts
  • At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

    Salary Range : $54,400.00 – $81,700.00 / year Pay Transparency Statement : At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement :

    Some positions may require secure site access and / or domestic air travel. All candidates for positions which require secure site access and / or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.

    United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to : race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

    serp_jobs.job_alerts.create_a_job

    Inside Sales • Notus, ID, US

    Job_description.internal_linking.related_jobs
    Inside Sales Representative I

    Inside Sales Representative I

    Builders FirstSource • Boise, ID, US
    serp_jobs.job_card.full_time
    Ignite Your Career At Builders Firstsource.Builders FirstSource, Americas largest supplier of building materials, value-added components and building services to the professional market, invites yo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Merchandiser & Display Installer

    Retail Merchandiser & Display Installer

    SAS Retail Services • Kuna, ID, US
    serp_jobs.job_card.full_time
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Mobile Associate - Retail Sales

    Mobile Associate - Retail Sales

    T-Mobile USA, Inc. • Emmett, ID, United States
    serp_jobs.job_card.full_time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Revenue Cycle Manager

    Revenue Cycle Manager

    Valor Health • Emmett, ID, United States
    serp_jobs.job_card.full_time
    The Revenue Cycle Manager is responsible for developing, planning, organizing, and implementing strategies to optimize billing, collections, and reimbursement while ensuring compliance with all fed...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    03721 Inside Sales

    03721 Inside Sales

    SBH Health System • Meridian, ID, US
    serp_jobs.job_card.full_time
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    03721 Inside Sales

    03721 Inside Sales

    Sally Beauty Holdings • Meridian, ID, US
    serp_jobs.job_card.full_time
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Account Executive - Inside Sales

    Account Executive - Inside Sales

    United Site Services • Caldwell, ID, US
    serp_jobs.job_card.full_time +1
    United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success.Our deep industry expe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Supervisor Inside Sales

    Supervisor Inside Sales

    United Site Services • Greenleaf, ID, US
    serp_jobs.job_card.full_time +1
    United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success.Our deep industry expe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Inside Sales Representative

    Inside Sales Representative

    Interstate Advanced Materials • Boise, ID, US
    serp_jobs.job_card.full_time
    Are you someone who enjoys solving problems, building relationships, and thrives in a fast-paced, customer-focused environment? If so, you might be the perfect fit for the Inside Sales Representati...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Executive

    Sales Executive

    City Wide Facility Solutions • Nampa, ID, US
    serp_jobs.job_card.full_time
    Join our vibrant team at City Wide Facility Solutions as a Sales Executive! We are seeking a dynamic individual who thrives in a fast-paced sales environment and is passionate about helping busines...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Manager Inside Sales

    Manager Inside Sales

    United Site Services • Greenleaf, ID, US
    serp_jobs.job_card.full_time +1
    United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success.Our deep industry expe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    BCBA - Telehealth

    BCBA - Telehealth

    Accel Therapies • Melba, ID, US
    serp_jobs.job_card.full_time
    Arial, sans-serif;"> Clinical Supervisor (...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Grooming Salon Leader Petsense

    Grooming Salon Leader Petsense

    Tractor Supply Company • Ontario, OR, US
    serp_jobs.job_card.full_time +1
    This position is responsible for leading the operations of the grooming salon, achieving targeted goals and driving results to grow the business. This includes overseeing daily operations of the sal...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Looking for the ultimate side hustle?

    Looking for the ultimate side hustle?

    Survey Authority • Kuna, ID, US
    serp_jobs.job_card.full_time
    Earn cash by matching with real companies that pay you for your opinions.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Outside Sales Distributor - Franchise Opportunity

    Outside Sales Distributor - Franchise Opportunity

    Mac Tools • Emmett, ID, US
    serp_jobs.job_card.full_time
    Invest in Your Success with Mac Tools.Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise.With a strong ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    School-Based BCBA - Up to 5K Sign on Bonus

    School-Based BCBA - Up to 5K Sign on Bonus

    Accel Therapies • Melba, ID, US
    serp_jobs.job_card.full_time
    Arial, sans-serif;"> Clinical Supervisor (...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Special Education Teacher in Adrian, OR

    Special Education Teacher in Adrian, OR

    Soliant • Adrian, OR, US
    serp_jobs.job_card.full_time
    Bachelor's or Master's degree in Special Education, active Special Education Teacher license and minimum 1+ years Special Education Teacher experience required. Applicants who do not meet th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Inside Sales

    Inside Sales

    United Site Services • Meridian, ID, US
    serp_jobs.job_card.full_time +1
    United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success.Our deep industry expe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Inside Sales Specialist

    Inside Sales Specialist

    Symple Lending • Boise, ID, US
    serp_jobs.job_card.full_time
    Symple Lending, is an innovative fintech company at the forefront of transforming the lending industry by empowering customers on their journey to financial freedom. Our commitment lies in providing...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Inside / Counter Sales

    Inside / Counter Sales

    Glass Doctor • Meridian, ID, US
    serp_jobs.job_card.full_time
    Inside Counter / Sales Representative.Do you enjoy chatting with people, solving problems, and making someone's day a little better? Were looking for a warm, customer-focused Inside / Counter Sales...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted