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Advisor Support Associate
Advisor Support AssociateCharles Schwab • Westlake, TX, US
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Advisor Support Associate

Advisor Support Associate

Charles Schwab • Westlake, TX, US
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Your opportunity

This position will start on January 12, 2026

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

Overview

When you join us as an Advisor Services Associate, you're starting your career with the industry leader in providing custody, trading, technology, and practice management services to independent advisory firms. In Schwab Advisor Services, Registered Investment Advisors (RIAs) and their clients are at the center of everything we do. In this role, you will build trust and inspire confidence through exceptional service, one interaction at a time, while working in a fast-paced, dynamic service center environment. You will assist advisors through a mix of inbound and outbound calls related to common topics such as new accounts, transaction status, money movement, transfer of account, retirement services, and various other essential account maintenance components that help the advisor succeed in their day-to-day business. If you're looking to launch your career with a firm that will champion your development through passionate leaders, collaborative teams, and challenging, impactful work, this may be the role for you.

Responsibilities

Provide customer and advisor support via inbound and outbound calls on topics including :

  • New accounts
  • Transaction status
  • Money movement
  • Transfer of account
  • Retirement services
  • Other essential account maintenance components to help advisors succeed in their day-to-day business

Maintain a high level of service in a fast-paced, dynamic service center environment, collaborating with teammates and leaders to deliver best-in-class support.

Qualifications

Required Qualifications :

  • Minimum 1 year customer service / relationship building experience (internships and collegiate activities will be considered)
  • Preferred Qualifications :

  • Bachelor's degree or equivalent work experience
  • Excellent operational and organizational skills with the ability to manage transactional work, self-direct, and quickly develop an understanding of our business and the financial services industry
  • Strong interpersonal, verbal, and written communication skills with a desire to work in an inbound phone environment
  • Aptitude and passion for working with technology and influencing our advisors in becoming a digital practice
  • Ability to work in a fast-paced, high-volume organization that remains committed to a secure and client-focused experience
  • Team orientation, enthusiasm, professionalism and strong work ethic
  • Series 7 & 63 / 66 licenses are not required, but you will have the opportunity to enroll in our self-study program after your first 90 days of employment
  • In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

    Benefits

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance
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    Associate Advisor • Westlake, TX, US

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