Program Manager

Program Manager

Amyx is seeking to hire a Program Manager to support the Enterprise Cloud Management Agency (ECMA). The Program Manager will be the single point of contact for the GTL and COR. The Program Manager will support the creation, execution, and improvement of standard business processes for ECMA. This position will support the development of the ECMA Roadmap, Concept of Operations (CONOPs), Standard Operating Procedures (SOP), process mapping, policies, memorandums, and administration as necessary and appropriate for operation of the ECMA. They will also support the Government Functionals by performing functional and technical cloud requirements analysis, decomposition and development and perform technical and non-technical feasibility estimates and Analysis of Alternatives (AoA) for cloud requirements. The PM shall be able to analyze and evaluate business operations, processes, and systems and identify areas for improvement using data analysis techniques to provide recommendations for efficiencies and cost savings / avoidance and identify issues, gather information, and provide recommendations and draft documentation to achieve overall goals for organizational strategic planning. They shall provide program support for reviews, conferences, briefings and other meetings, identify and analyze metrics in order to track performance of programs, projects, and products.

Responsibilities

a) Managing clients

• Building a knowledge base of each client's business, organization, and objectives
• Managing day-to-day client interaction
• Setting and managing client expectations
• Communicating effectively with clients to identify needs and evaluate alternative business solutions
• Continually seeking opportunities to increase customer satisfaction and deepen client relationships

b) Achieving operational objectives and contributing information and recommendations to strategic plans and reviews

c) Implementing productivity and quality standards

d) Providing technical direction and guidance to contractor staff to ensure contract requirements and expectations are clear, success criteria are defined, progress toward results are monitored, and that all activities are performed in compliance with the terms of the contract

e) Identifying risks and appropriate mitigation strategies

f) Meeting financial objectives by forecasting requirements, preparing budgets, scheduling expenditures, analyzing variances, and initiating corrective actions

g) Managing a multi-tiered project and / or multiple projects simultaneously

Qualifications

The PM must have 10+ year of program management experience and 5+ years of cloud operations experience, bachelors in business administration computer science, information technology, information security or a related field, and must obtain a Top-Secret clearance prior to starting work under this contract. Additionally, the PM must be certified Program or Project Management Professional (PgMP / PMP) AND Information Technology Information Library (ITIL) v3.

Benefits

Please contact talent@amyx.com with any questions! Amyx is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Amyx is a VEVRAA federal contractor and we request priority referral of veterans.

Physical Demands

Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing / analyzing information, and providing recommendations, summaries and / or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and / or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.