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Entry-Level AV Service Installation Technician

Entry-Level AV Service Installation Technician

Amplify PeopleNorthbrook, IL, US
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Company Overview We are working with a top-tier residential integration company in the Chicago area focused on delivering intuitive, sophisticated smart home experiences.

Privately held and family-oriented, this integrator is known for its warm team culture, cutting-edge technology, and commitment to training and developing future leaders in the AV industry.

Why Join Us?

Hands-On Learning :

  • You'll train alongside seasoned technicians, mastering repeatable service processes and growing your technical toolkit.

Supportive Team Culture :

  • No egos—just collaboration, mentorship, and shared pride in doing things the right way.
  • Career Growth :

  • This role is structured to help you build independence in servicing Control4 and Savant systems within months.
  • Comprehensive Benefits :

  • Full health insurance, 401(k) with 4% match, up to 4 weeks of PTO, paid holidays, and gym access.
  • Role Overview As an Entry-Level Service Technician, you will support the service team by assisting with troubleshooting, maintenance, and repair tasks for existing smart home systems.
  • This is an ideal opportunity for someone with basic wiring or install experience who is eager to specialize in the service side of the AV industry.
  • Key Responsibilities Assist in diagnosing and resolving client system issues (remotely and in-person).
  • Support the lead service technician on site visits.
  • Maintain service records and uphold high standards for system uptime and functionality.
  • Learn and adopt standard service processes with a path toward independent assignments.
  • Qualifications 2–4 years of AV cabling or basic install experience (retrofit or new construction).
  • Familiarity with smart home systems like Control4, Savant, or similar is highly preferred.
  • Self-motivated, punctual, and eager to learn.
  • Strong communication skills and client-facing professionalism.
  • Valid driver’s license and reliable transportation.
  • Nice to Have Any hands-on Control4 or Savant experience.
  • Previous experience in AV support or helpdesk roles.
  • Compensation :

  • $65,000-$75,000 depending on experience Benefits Full Health Insurance Coverage (HMO and PPO options) 4% match on 401k retirement plan Up to 4 weeks of PTO Company Holidays and Personal Days Access to an on-site gym for all employees Powered by JazzHR
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    Av Service Technician • Northbrook, IL, US

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