Gaming VIP Team Lead

A company is looking for a VIP Team Lead who will oversee a team of VIP Sales Associates to enhance customer engagement and loyalty.

Key Responsibilities

Lead and develop a team of VIP Sales Associates, providing coaching and training

Own key VIP sales and engagement metrics to drive customer loyalty and revenue growth

Oversee multiple touchpoints in the VIP lifecycle, including reactivation and account management

Required Qualifications

Bachelor's Degree in Business, Marketing, or a related field with 5+ years of relevant experience

Minimum of 3+ years of experience managing a sales or account management team

Proven leadership skills with the ability to inspire and grow high-performing teams

Experience implementing strategies that drive revenue growth and improve efficiency

A deep passion for delivering exceptional customer experiences and building long-term relationships