Technical Writer 3 Job at Abacus in Austin

Solicitation Reference Number 537501361 Customer Name Texas Health and Human Services Commission Category pplications / Software Development Customer Entity Name Health and Human Services Commission Title Technical Writer Level Technical Writer 3 Posted Date 4 / 10 / 2025 Estimated Hours 640 SSR Status Posted Number of Positions 2 Status New # of Resumes Allowed 1 Candidates Submitted Full / Part Time Full Time

IT STAFFING SERVICES SOLICITATION UNDER

DEPARTMENT OF INFORMATION RESOURCES

IT STAFF AUGMENTATION CONTRACT (ITSAC)

Solicitation Reference Number : 537501361 Working Title : Technical Writer 3 Title / Level : Technical Writer 3 Category : Applications / Software Development Full Time

I. DESCRIPTION OF SERVICES

Texas Health and Human Services Commission requires the services of 2 Technical Writer 3 , hereafter referred to as Candidate(s), who meets the general qualifications of Technical Writer 3, Applications / Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission .

ll work products resulting from the project shall be considered "works made for hire " and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).

Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user's view of applications and / or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and / or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and / or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.

II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements :

Candidates that do not meet or exceed the minimum stated requirements (skills / experience) will be displayed to customers but may not be chosen for this opportunity. Years Required / Preferred Experience 8 Required Knowledge of and ability to interpret Texas Vital Statistics laws, policies, procedures and regulations. 8 Required Knowledge of MS Office Suite (Word, Excel, PowerPoint, Project, and Visio) 8 Required Skill in business analysis methodologies 8 Required Skill in analyzing and evaluating complex information technology applications, policies, and issues 8 Required Skill in communicating effectively both verbally and in writing with individuals and groups 8 Required Skill in using initiative and independent judgment and managing time effectively to establish priorities, organize tasks, and assign and direct the work of others 8 Required Skill in establishing and maintaining effective working relationships, including the ability to work with people under pressure, negotiating with multiple parties and resolving conflicts 8 Required Skill in reading, interpreting and understanding material to prepare concise reports or appropriate responses for the review and / or signature of section managers and / or directors 8 Required Skill in gathering, organizing and analyzing facts, recommending solutions and resolving work-related problems 8 Required bility to produce accurate work estimates and monitor progress 8 Required bility to communicate on the telephone and in person in a clear, effective and diplomatic manner. 8 Required bility to read cursive handwriting.

III. TERMS OF SERVICE

Services are expected to start 05 / 12 / 2025 and are expected to complete by 08 / 31 / 2025 . Total estimated hours per Candidate shall not exceed 640 hours. This service may be amended, renewed, and / or extended providing both parties agree to do so in writing.

IV. WORK HOURS AND LOCATION

Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission . Normal business hours are Monday through Friday from 8 : 00 AM to 5 : 00 PM , excluding State holidays when the agency is closed.

The primary work location(s) will be at 1100 W. 49th Street, Austin, Texas 78756 . The working position is On Site . Any and all travel, per diem, parking, and / or living expenses shall be at the Candidate's and / or Vendor's expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.

The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission .

V. OTHER SPECIAL REQUIREMENTS

TERM OF SERVICE

Services are expected to start on or around May 12, 2025 and are expected to completed by August 31, 2025. Total estimated hours per candidate shall not exceed 640 hours for FY25.

Initial Purchase Order Term :

ny Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.

Renewal Option(s) :

HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals. Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.

WORK HOURS AND LOCATION

) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8 : 00 a.m. through 5 : 00 p.m., excluding Texas state holidays when the agency is closed.

B) The primary work location will be 1100 W. 49th Street, Austin, Texas 78756.

Position is ONSITE at the location listed above (NO REMOTE WORK). Program will only accept LOCAL ONLY candidates for this position.

Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must lready reside in Texas.

C) Any and all travel, per diem, parking, and / or living expenses shall be at the worker's and / or Vendor's expense.

D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.

E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.

OTHER SPECIAL REQUIREMENTS

Interviews will be conducted : (check all that apply)

☐ By Phone

☐ In person

☒ Through Microsoft Teams

IMPORTANT INFORMATION

vendor's submission of a candidate may be disqualified if :

The vendor fails to add the candidate to competitive solicitation, or RFR, in the DIR ITSAC Portal. Another vendor submits the same candidate for the same competitive solicitation, also known as a request of resume (RFR). The vendor submits more than one candidate for the same competitive solicitation, or RFR. The vendor submits a candidate after the response period for a competitive solicitation, or RFR. The vendor fails to format the email subject line properly, when submitting a candidate for a competitive solicitation, or RFR :

• Proper Formatting : Solicitation Number, Vendor Name, Candidate First and Last Name, Position Type and Level
• Example : 529123456, Sanders Technologies, Jane Doe, Project Lead 3

The vendor fails to follow any other instructions noted in the competitive solicitation, or RFR.

Initial Purchase Order Term :

ny Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.

Renewal Option(s) :

HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals. Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.