Sr Business Process Manager, Scalable Process Improvement Specialist, AWS, Global Deal Strategy and Programs

Sr. Mechanisms And Scale Specialist

AWS Global Deal Strategy and Programs (GDSP) is seeking a Sr. Mechanisms and Scale Specialist to drive lasting, scalable improvements across the organization. You will be responsible for creating, implementing, and refining durable mechanisms and mental models that enable GDSP to scale efficiently while maintaining consistency and high standards. This role requires customer facing experience in a Sales organization. You will need strong project management capabilities and advanced analytical skills to examine existing workflows, identify bottlenecks, and implement solutions that scale processes and drive operational excellence. Experience with data analysis tools and the ability to translate data insights into actionable recommendations is essential. You will take ownership of complex initiatives aligned with GDSP's strategic goals, implementing unified processes and defining standard operating procedures across the organization. This includes managing multiple concurrent projects, establishing clear milestones, and delivering measurable results through data-driven decision making. You will spearhead standardization and continuous improvement initiatives, going beyond creation to encompass the critical task of embedding these processes within the organizational fabric and driving their adoption across all levels. This role is pivotal in building and growing the foundation for consistency through the identification, execution, and delivery of scale-oriented initiatives. You will be a systems thinker passionate about creating scalable solutions, comfortable operating in ambiguity, and as adept at seeing the big picture as they are diving into details.

Key job responsibilities include :

• Establishing and maintaining organizational communication standards
• Managing and executing large-scale process improvement projects
• Assessing and deploying processes that leverage AI tools to enhance productivity
• Helping establish a centralized function to support leaders in driving results
• Conducting detailed analytics to identify trends, patterns, and improvement opportunities
• Addressing repeatable needs across the organization
• Identifying areas to help drive positive behaviors and improve alignment across teams
• Creating scalable, repeatable solutions that empower leaders and teams to work more effectively

About the team :

At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams : Strategic Customer Engagements, which guide transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics, hone your strategic thinking, and directly impact AWS's market leadership while working with cutting-edge technologies and global clients.

Diverse Experiences :

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS :

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work / Life Balance :

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture :

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth :

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.