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IT Specialist

IT Specialist

Midco Diving and Marine Services Inc.Rapid City, SD, US
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Job Description

Job Description

Midco Diving & Marine Services is the leading full-service underwater construction, inspection, and repair firm in the nation. Our work is critical-we dive deep to inspect and repair everything from municipal water tanks and bridges to dams and processing plants. Our motto says it all : "We Do That." We're not just growing; we're building a team of passionate, like-minded individuals dedicated to high-quality service.

We are seeking a proactive IT Specialist to join our team and become the central resource for all internal technology. This is a critical, hands-on role responsible for ensuring the reliability, security, and performance of our entire IT infrastructure and providing excellent technical support to every employee.

What You'll Do

  • Infrastructure Management : Install, configure, maintain, and upgrade all end-user hardware, operating systems, and applications.
  • Technical Support : Provide expert support for hardware, software, and network issues, accurately documenting all resolutions in the ticketing system.
  • Network Maintenance : Manage and maintain core network infrastructure, including the configuration and troubleshooting of routers, switches, firewalls, and Wi-Fi access points.
  • Security & Compliance : Implement and manage security measures and enforce IT policies, including performing regular data backups and testing restorability.
  • Asset & Lifecycle Management : Own the IT asset lifecycle, maintaining precise inventory of hardware, software licenses, and cloud subscriptions from procurement through disposal.
  • Telecom Administration : Administer and support the corporate telephony (VoIP) system and Mobile Device Management (MDM) solutions.
  • Project Execution : Execute technical tasks for internal IT projects, such as system rollouts and infrastructure migrations.
  • Digital Operations : Perform routine maintenance and content updates for the company website and manage scheduling / deployment across social media platforms.

What We're Looking For

  • 2–5 years of hands-on experience in a generalist IT support or systems administration role.
  • Associate's or Bachelor's degree in Information Technology or a related field is preferred; relevant experience can substitute.
  • Expert knowledge of Microsoft Windows installation, configuration, and troubleshooting; familiarity with Microsoft 365.
  • Solid understanding of networking fundamentals (TCP / IP, DNS, DHCP, VPNs).
  • Demonstrated experience administering and troubleshooting VoIP systems (Allworx is a plus!)
  • Familiarity with Google Ads or other digital advertising platforms for supporting web content optimization.
  • Strong analytical skills, excellent documentation habits, and professional end-user communication skills.
  • Valid Driver's License
  • Why You'll Love Working Here

    We are deeply committed to the overall health, security, and financial future of our employees, supporting you through all stages of life with a comprehensive package that includes access to Medical, Dental, and Vision Insurance options. We encourage excellent work-life balance by providing paid time off and company holidays , alongside peace of mind through our life insurance plan. For your long-term financial security, we offer a competitive 401(k) plan with a company match , and all employees are eligible to participate in our annual profit-sharing program that rewards collective success.

    If you're ready to take on a key role with a company that prides itself on exceptional service and customized solutions, we want to hear from you. Apply today to join a company where your work makes a difference!

    We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other status protected by applicable law.

    Employment with Midco Diving & Marine Services is contingent upon the successful completion of a background check and, where applicable, a drug screening, in compliance with all federal, state, and local laws.

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