Texas Licensed Customer Service Agent

A company is looking for a Remote Customer Service Representative (Work From Home).

Key Responsibilities :

Handle inbound calls regarding claims and assist clients with claims processing

Provide Tier 1 / Tier 2 support and manage client data accurately

Participate in training sessions and adhere to operational procedures

Required Qualifications :

Bilingual (English / Spanish) is a must

Authorized to work in the U.S. and able to pass a background check

Reliable Windows 11 computer with a working camera

Previous call center or customer service experience preferred but not required

Proficient data entry skills