Leave Administration Supervisor (Indianapolis)

Leaves Administration Supervisor

Indianapolis, IN (Hybrid, 4x a week on-site)

6 month contract to hire

Overview

The Leaves Administration Supervisor manages Workers Compensation, Leave of Absence and Time off Plans as well as assists in the administration of benefits. This individual should effectively exhibit the organizations core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following key duties :

General Duties

• Supervise day-to-day operations related to LOA, Workers Compensation, and time-off programs.
• Provide direction and support to team members and act as an escalation point for complex or sensitive cases.
• Ensure accurate and timely responses to inquiries from employees, managers, and HR Business Partners related to LOA / WC and time-off policies.
• Train, mentor, and support HR staff on leave and WC processes, system navigation, and compliance standards.
• Conduct or oversee employee consultations to educate them on leave eligibility, pay entitlements, return-to-work options, and the overall LOA process.
• Provide guidance and coaching to managers on handling employee leaves, flexible work arrangements, and ADA accommodations.
• Act as a second-level contact for time-off benefits such as PTO, bereavement, jury duty, and sick leave.
• Manage relationships with third-party administrators handling LOA (e.g., FMLA, STD / LTD, Parental Leave) and WC claims.
• Monitor vendor performance and ensure timely processing of claims and communications.
• Oversee coordination with vendors to ensure timely and compliant updates to Workers Compensation posters and state-mandated notices.
• Monitor and interpret changes in federal, state, and local regulations related to LOA, WC, ADA, PSL, and disability.
• Ensure company policies and procedures remain compliant with current employment laws and update documentation / postings as needed.
• Maintain accurate records for OSHA compliance and oversee the completion and submission of OSHA 300 logs and incident reports.
• Oversee auditing and reconciliation of payroll reports related to LOA in Workday; ensure timely corrections (e.g., Unsupported Retro, Intermittent LOA, PSL reinstatements).
• Prepare and distribute reports to the Compensation and Finance teams, including LOA status for bonus eligibility and PTO liability balances.
• Investigate discrepancies or payment concerns related to time-off plans and recommend corrective actions.
• Review and improve internal processes related to LOA and WC to enhance efficiency, accuracy, and employee experience.
• Support Open Enrollment planning and communications, particularly as it relates to leave and WC benefits.
• Supervise the preparation and payment of third-party LOA / WC invoices.
• Respond to and manage state disability and LOA verification requests.
• Lead or contribute to special projects and cross-functional initiatives as assigned.

Required Education and / or Experience

Bachelors degree (B.S.) from a four-year college or university or equivalent experience and 3-5 years related experience and / or training; or equivalent combination of education and experience.

Required Computer and / or Technical Skills

Should have basic to intermediate knowledge and abilities with Google Office (GMail, Drive, Sheets, Slides, and Docs), or Microsoft Office equivalents, as well as have the ability to learn a basic understanding of functions and relationships of information in Workday and other HR systems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.

Eight Eleven Group (Brooksource) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.