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Leasing Manager- Student Housing
Leasing Manager- Student HousingUniversity Partners • Canvas, Tempe, AZ, US
Leasing Manager- Student Housing

Leasing Manager- Student Housing

University Partners • Canvas, Tempe, AZ, US
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At University Partners, we do more than provide student housing—we create vibrant communities where students thrive.

With over 25,000 beds across 40+ properties nationwide, our fast-growing, entrepreneurial team is fueled by creativity, authenticity, and a passion for delivering exceptional living experiences.

If you’re looking to grow your career with a company that values bold ideas, teamwork, and making an impact—you’ll fit right in.

JOB TITLE :

  • Leasing Manager – Student Housing JOB PURPOSE : Responsible for managing all leasing and marketing efforts for the community.
  • Oversees the leasing team and assists the Community Manager with the day-to-day operations of the leasing office.
  • PRIMARY DUTIES & RESPONSIBILITIES Will also include any responsibilities specifically assigned by the immediate supervisor.

Assist the Community Manager with supervision, training, and performance of the leasing team, ensuring adherence to company standards Support Leasing Consultants with apartment leasing, ensuring compliance with Fair Housing guidelines Maintain accurate lease files and computer records for the community Meet regularly with the Community Manager and Market Director to review leasing performance and address concerns Oversee the lease renewal process, ensuring all residents are contacted in a timely manner Conduct monthly market surveys and recommend pricing adjustments as needed Ensure the leasing team meets deadlines and maintains performance standards Maintain all social media outlets for the community with appropriate content and branding Recommend and implement marketing strategies to achieve leasing goals Perform administrative duties as assigned by the Community Manager Actively support and learn the Community Manager’s responsibilities to serve as backup when needed SPECIFIC RESPONSIBILITIES Daily / Weekly Email Management :

  • Monitor and ensure timely follow-up on community emails and leads Phone Monitoring : Train Leasing Consultants on proper phone etiquette and ensure voicemails are returned promptly Prospect Handling : Train team on greeting, touring, and leasing to prospects; ensure consistent office coverage Lease Review : Verify lease paperwork completed by Leasing Consultants and approve applicants who meet community rental criteria Yardi Data Integrity : Oversee all leasing-related Yardi entries; ensure accuracy of data entered by Leasing Consultants Lease Approvals / Renewals : Review and approve pending leases in Yardi and update renewal information accordingly Marketing Execution : Plan and implement campus events, advertising, and promotions; maintain marketing calendar Renewals : Maintain renewal tracking and delegate resident contact follow-up to Leasing Consultants Goal Tracking : Update and maintain the community leasing goal board Work Orders : Ensure all work orders are correctly entered in Yardi and follow-up callbacks are completed Event Planning : Check in with staff to ensure timely execution of advertising and events Monthly Leasing / Marketing Review leasing route, availability, and goals with Leasing Consultants; provide ongoing training Conduct market surveys and maintain competitive intelligence; delegate occasionally to experienced team members Coordinate print ads and advertising schedule; manage relationships with ad vendors Audit Leasing Consultants’ notebooks and Yardi entries for follow-up compliance Complete and manage monthly Leasing Consultant work schedules Track all leasing activity and coordinate roommate matching with the leasing team Resident and Promotional Events Ensure office and event coverage through review of team schedules Review and revise Promotion Summary Forms; ensure completion by deadlines Confirm community website updates are completed in accordance with standards Attend community events to support the team and ensure execution as planned Oversee production and distribution of the community newsletter Approve all social media posts before publication Move-Out / Move-In Roommate Matching : Collaborate with team and Community Manager to match residents to preferred roommates Resident Communications : Assist with all resident and guarantor communication regarding move-in / move-out Move-Out Process : Ensure proper administrative procedures are followed and staff is trained to handle resident inquiries Move-In Packets : Oversee packet preparation and coordinate with staff Inspection Forms : Organize and summarize move-in / move-out inspections for Community Manager and maintenance team Audit : Conduct 100% lease file audit at least one month before move-in; complete Yardi audit one month after Move-In Day Planning : Partner with Community Manager to coordinate check-in process, traffic flow, vendor fair, etc.
  • Ongoing Train all team members on effective leasing and resident service techniques Evaluate and adjust unit pricing based on market trends and budget goals Oversee resident services and activities, including supervision of the leasing program Support Community Manager in overall property operations and seek development opportunities to prepare for future advancement QUALIFICATIONS Strong reading, writing, and communication skills; able to present information clearly Proficient in math including rent calculations, pro-rations, and occupancy metrics Sound judgment, professionalism, and experience in leasing or property management Strong leadership, customer service, and conflict-resolution skills Able to lead, train, and motivate a team effectively Detail-oriented, organized, and able to prioritize Able to work under pressure, maintain confidentiality, and accept feedback Flexible to work weekends or overtime as needed EDUCATION & EXPERIENCE REQUIREMENTS Bachelor’s degree (preferred), or 1–2 years of related experience / training, or equivalent combination PREFERRED TECHNICAL SKILLS Proficient in Microsoft Word, Excel, and Entrata CERTIFICATES / LICENSES / REGISTRATIONS None required BUDGET RESPONSIBILITY X Coordinate budget planning and participate in data collection and organization (Other budget roles not applicable unless marked) PERFORMANCE & SUCCESS FACTORS Cooperation, Teamwork & Relationships – 25% Collaboration, cooperation, customer service, influence, and internal / external relationship building Decision Making & Initiative – 25% Analytical thinking, problem-solving, judgment, decisiveness, and initiative Job Knowledge & Technical Skills – 25% Mastery of job-specific knowledge, multi-tasking, reporting, work quality / quantity, and productivity Professional & Communication Skills – 25% Ethics, integrity, perseverance, reliability, time management, and communication SUPERVISORY RESPONSIBILITY Does this job have supervisory responsibilities?
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