Austin Community College is hiring : Communication Services Analyst Supervisor fo

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Communication Services Analyst Supervisor for Deaf and Hard of Hearing Students Supervises Real-Time Captioners and American Sign Language Interpreters as well as agency Real-time Captioners and ASL Interpreters for deaf and hard of hearing students to meet University compliance obligations. Coordinates communication services for deaf and hard of hearing (DHOH) students; supervises Communication Services Providers / CSPs; recruits, hires, and supervises personnel; responsible for fiscal management of function and service delivery policy. Provides realtime transcription or ASL interpretation of courses and provides captions or ASL interpretation of classroom and Internet media for DHOH students.

Apply By Date

8 / 15 / 2025 at 11 : 59pm

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and / or certification if required of the position

Certification from one of the following, California Court Reporters Association (CCG or CRG), National Court Reporters Association (CRC), National Verbatim Reporters Association (RVR) OR one of the Certifications from the Registry of Interpreters for the Deaf (CT, CI, NIC Master, NIC Advanced, NIC, CDI) or National Association of the Deaf (NAD IV, NAD V) AND be a current, active member of the Registry of Interpreters of the Deaf in good standing.

Bachelor’s degree in a related field such as Deaf Studies, Sign Language Interpreting, or Completion of a Court Reporting Program and / or equivalent experience as a sign language interpreter or realtime captioner in the Post SecondaryPost-Secondary setting.

Formal training from a Court Reporting / Stenography program or ASL Interpreter Training program and / or equivalent experience as CART and captioning provider, or training and experience as an ASL interpreter.

Supervisory experience and skills to recruit, train, supervise, evaluate and mentor staff and interns.

Management experience including experience in planning, analyzing, and evaluating needs, options, and approaches with translating knowledge into new contexts, interpreting and comparing facts, predicting consequences, using methods / concepts in new situations, solving problems, making decisions based on reasoned argument, and verifying conclusions based on evidence.

Analytic skills to assess context, resources, and available technologies and to collaborate with experts, stakeholders, and others as necessary to develop innovative strategies and solutions.

Knowledge of technology, software, & equipment for CART and captioning (including remote services and mobile device delivery methods); and web research.

Oral, written and interpersonal communication skills to communicate respectfully and effectively with diverse audiences and present complex concepts and recommendations for management decision-making purposes.

Preferred Qualifications

Master’s degree in a related field such as Deaf Studies, Sign Language Interpreting, or Completion of a Court Reporting Program and / or a minimum of five years as a professional sign language interpreter or realtime captioner.

Experience with scheduling realtime captioners and / or sign language interpreters while following complex technical procedures in a demanding, client- service-oriented environment with strict yet evolving deadlines, complex scheduling requirements, and minimal tolerance for errors or delays.

Key Responsibilities

35% - Development and Coordination of Communication Services

35% - Supervision of Communication Services

30% - Communication Access Realtime Translation (CART) and Captioning; American Sign Language (ASL) Interpreting

Department Overview

The Student Disability Center (SDC) oversees the provision of academic accommodations, adjustments, and services for approximately 4,100 disabled students to facilitate equal access to the University's educational programs. Through an interactive process, students receive specialized academic support services and adjustments, disability management counseling, academic advising specific to disability impact, and the provision of accessible / assistive technology options and training, and other resources as appropriate. For more information, please see https : / / sdc.ucdavis.edu.

POSITION INFORMATION

Salary or Pay Range : $77,100 / yr. - $139,900 / yr.

Salary Frequency : Monthly

Salary Grade : Grade 22

UC Job Title : STDT DISABILITY SUPV 2

UC Job Code : 004560

Number of Positions : 1

Percentage of Time : 100% Fixed

Shift (Work Schedule) : M-F 8-5

Location : Davis, CA

Union Representation : 99 - Non-Represented (PPSM)

Benefits Eligible : Yes

This position is 100% on-site

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handyBenefits Summary for UC Davis Health Employees orBenefits Summary for UC Davis Employees and ourBenefits Page .

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC : https : / / ucnet.universityofcalifornia.edu / labor / bargaining-units / index.html

• High quality and low-cost medical plans to choose from to fit your family’s needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off / Vacation / Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short / long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be foundhere

Physical Demands

Standing - Occasional Up to 3 Hours

Walking - Occasional Up to 3 Hours

Sitting - Frequent 3 to 6 Hours

Lifting / Carrying 0-25 Lbs - Occasional Up to 3 Hours

Pushing / Pulling 0-25 Lbs - Occasional Up to 3 Hours

Bending / Stooping - Occasional Up to 3 Hours

Squatting / Kneeling - Occasional Up to 3 Hours

Twisting - Occasional Up to 3 Hours

Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours

Reaching overhead - Occasional Up to 3 Hours

Keyboard use / repetitive motion - Continuous 6 to 8+ Hours

Chemicals, dust, gases, or fumes - Occasional Up to 3 Hours

Loud noise levels - Occasional Up to 3 Hours

Marked changes in humidity or temperature - Occasional Up to 3 Hours

Microwave / Radiation - Occasional Up to 3 Hours

Extreme Temperatures - Occasional Up to 3 Hours

Uneven Surfaces or Elevations - Occasional Up to 3 Hours

Mental Demands

Sustained attention and concentration - Continuous 6 to 8+ Hours

Complex problem solving / reasoning - Frequent 3 to 6 Hours

Ability to organize & prioritize - Frequent 3 to 6 Hours

Communication skills - Frequent 3 to 6 Hours

Numerical skills - Occasional Up to 3 Hours

Constant Interaction - Continuous 6 to 8+ Hours

Customer / Patient Contact - Continuous 6 to 8+ Hours

Multiple Concurrent Tasks - Frequent 3 to 6 Hours

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Work flexible schedule including nights and weekends, sometimes on short notice, to meet business needs.

Special Requirements – Please contact your recruiter with questions regarding which activities apply by position

This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment

This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement : As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore ourPrinciples of Community , ourClinical Strategic Plan andstrategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California’s Anti-Discrimination Policy, please visit : https : / / policy.ucop.edu / doc / 1001004 / Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit : https : / / hr.ucdavis.edu / departments / recruitment / ucd / selection / background-checks

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