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Patient Care Coordinator

Patient Care Coordinator

Aquacare & Fitness Forum Physical TherapyLewes, DE, US
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Are you passionate about providing exceptional service and creating a welcoming environment for patients?

Join our dedicated team as a Patient Care Coordinator at Aquacare Physical Therapy  and make a meaningful impact in our patients' lives.

Job Duties and Requirements :

  • Welcome patients and visitors with a pleasant demeanor.
  • Schedule appointments efficiently.
  • Assist patients with paperwork and outcome measures.
  • Collect copayments and reconcile daily postings.
  • Address patient questions and redirect as needed.
  • Maintain a neat reception area.
  • Complete reports and follow-ups accurately.

Skills and Qualifications :

  • Strong customer service and multitasking skills.
  • Knowledge of healthcare terminology and basic office procedures.
  • Ability to maintain confidentiality and use computer applications effectively.
  • Excellent organizational and communication skills.
  • High attention to detail.

    • Education and Experience :

  • High school graduate or equivalent.
  • Experience in physical therapy or healthcare office preferred.
  • Proficiency with Microsoft Office and Google Sheets.

    • Physical Requirements :

  • Prolonged sitting and computer use.
  • Ability to lift up to 15 pounds.
  • What You Bring A welcoming and empathetic approach that ensures patients feel comfortable and valued.
  • Problem-solving skills and adaptability to manage patient needs.
  • Proactive attitude to enhance patient satisfaction.
  • Dedication to high standards of patient care and team contribution.
  • Flexibility in a fast-paced environment.
  • Our Culture and Values At Aquacare & Fitness Forum PT, we pride ourselves on a culture that prioritizes compassion, professionalism, and high-quality patient care.
  • We foster an environment of respect, innovation, and continuous improvement, believing in the importance of empowering both patients and staff.
  • Our values are rooted in kindness, teamwork, and the belief that everyone deserves the opportunity to reach their fullest potential.
  • Why Join Us?
  • Be part of a respected and patient-focused organization.
  • Work alongside professionals who value growth, learning, and mutual support.
  • Contribute to a mission-driven team dedicated to health and wellness.
  • If you have a passion for patient care and the skills to excel in a dynamic, supportive environment, we would love to hear from you.

    • Apply today and help us make a difference!

  • Join a Team Where You Can Grow, Specialize, and Make a Difference!
  • For over 26 years, Aquacare & Fitness Forum Physical Therapy has proudly delivered premier outpatient physical therapy services across Maryland and Delaware as a locally owned and operated practice.
  • We’re committed to helping our clinicians specialize in their fields of interest—supporting professional growth through mentorship and continuing education.

    • Our specialty services are designed to meet the diverse needs of our community and include :

  • Specialty Areas : Orthopedic Rehabilitation OP Home Visits (PT PLUS) Aquatic Therapy Sports Rehabilitation (Aquacare Athletics) Balance & Vestibular Therapy Dance Rehabilitation Lymphedema Treatment Neurological Rehabilitation Pelvic Floor Therapy Women’s Health At Aquacare & Fitness Forum PT, you’ll be part of a collaborative, patient-centered team that values quality care and clinical excellence.
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    Patient Care Coordinator • Lewes, DE, US

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