Room Attendant
We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.
The Room Attendant will be responsible for overall room cleanliness and replenishment of mini bar amenities to ensure exceptional service to all guests, consistent and continually in accordance with the Autograph Collection standards under the franchise of Mainsail Lodging and Development.
What you have :
- High school diploma or equivalent
- Previous hospitality experience
- Prior experience in a cleaning position
- Excellent communication skills, both verbal and written
- Strong customer service skills
- Ability to use technology, e.g., computers, tablets, iPads
- Organizational skills
- Proven experience in working quickly and efficiently
- Ability to take initiative and handle assignments with limited supervision
- A sense of ownership in everything that you do
What you'll do :
Clean and sanitize assigned hotel rooms, including dusting, vacuuming, changing bed linens, cleaning windows and mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirementsReplenish amenities within guest rooms, including toiletries and minibarReport any technology, maintenance, or room ware issues to the Housekeeping ManagerInteract with all hotel guests in a professional manner; assist as needed and share hotel knowledgeAssist guests with any special requests, including amenities or any room ware needsMaintain cleanliness and organization of the housekeeping office and storage area. Ensure carts are cleaned and restocked dailyPerform turndown service as requested by guestReport any suspicious activity, unusual items, or irregular behaviorReview daily board and refresh stay-over roomsOther necessary duties as reasonably assignedPhysical Demand :
Ability to sit or stand for extended periods of timeAbility to bendAbility to lift and pull 50 lbs.Ability to communicate clearlyAbility to work long hours as neededMental Demands :
Make sound judgments quicklyWork on multiple tasks, making appropriate progress toward deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the property, the resort, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high-pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessaryMainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.