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IT & Security Coordinator

IT & Security Coordinator

American Consumer Counseling CenterAuburndale, MA, US
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Job Description

Job Description

Join Our Team as IT & Security Coordinator

Are you ready to take on a role that blends hands-on IT leadership with cybersecurity coordination? At ACCC, we’re looking for an IT & Security Coordinator to play a critical role in keeping our technology operations running smoothly while strengthening our cybersecurity posture.

This is a unique opportunity for someone who thrives in a fast-paced, collaborative environment and wants to make a direct impact on both IT operations and security across the organization.

What You’ll Do

  • Lead & Support – Supervise and guide a 2-person help desk team, monitor ticket queues, and ensure top-notch end-user support.
  • Azure & 365 Administration – Manage user accounts, access, MFA, and support Microsoft services like Teams, SharePoint, and OneDrive.
  • Cybersecurity Partner – Act as the key liaison with our MSSP, review alerts / reports, coordinate remediation, and keep leadership informed.
  • Educate & Communicate – Translate technical / security updates into clear, simple language and support security awareness initiatives (training, phishing simulations, newsletters).
  • Project Involvement – Assist with IT and cybersecurity projects, infrastructure updates, and vendor coordination.

What You Bring

  • 5+ years of IT experience with progressive responsibilities
  • Strong leadership skills to mentor and guide help desk staff
  • Excellent communication skills (technical and non-technical)
  • Knowledge of Microsoft Azure, Microsoft 365, and IT / security best practices
  • Analytical problem-solver with attention to detail
  • Why ACCC? (Benefits That Start Fast)

  • Flexible hybrid work model
  • Benefits begin the 1st of the month following hire
  • Health reimbursement account – 100% funded by ACCC
  • Health, dental, vision, life, AD&D, STD / LTD insurance
  • 401(k) with employer match
  • Employee Assistance Program & Wellness discounts
  • Growth opportunities in IT & Security
  • Ready to Make an Impact?

    If you’re passionate about bridging IT and cybersecurity, leading a team, and ensuring our organization stays secure and connected, we want to hear from you.

    Apply today and help us strengthen our tech foundation while protecting what matters most

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    Security Security • Auburndale, MA, US

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