Health Information Specialist

Job Description

Job Description

Essential Functions

Responsibilities :

Answer phone calls and provide exceptional customer service via customer service center / call center

Accurately enter patient demographics and perform data entry tasks.

Receive, sort, and process mail, emails, and faxes related to Release of Information (ROI) requests.

Identify request types and route to appropriate work queues for processing.

Review and validate medical records to ensure compliance with HIPAA, HITECH

Retrieve, assemble, and return patient information from electronic systems, archives, and paper files.

Monitor work queues, prioritize requests, and ensure timely and secure release of records.

Log, track, and verify requests for compliance and proper documentation.

Generate and follow up on correspondence and invoicing related to ROI requests.

Ensure minimum necessary information is released using correct format and delivery method.

Maintain proficiency in ROI systems and applications; assist in training new hires.

Conduct quality assurance reviews and report findings to management.

Stay up-to-date with federal, state, and internal policies related to protected health information.

Maintain regular attendance and adhere to all organizational policies and procedure

Schedule / shift :

• Monday 8 : 00am-4 : 30 or 8 : 30am-5 : 00pm

Dress Code :

Educational Requirement :

For California Applicants :

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?