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Store Management Training Program - Montgomery County

Store Management Training Program - Montgomery County

The GIANT CompanyFlourtown, PA, United States
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Category / Area of Expertise : Retail Store Positions

Job Requisition : 449904

Address : USA-PA-Flourtown-1874 Bethlehem Pike

Store Code : GC - Us Store Mgrs (2600171)

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  • Essential Functions :
  • Maximize sales through superior store conditions, competitive awareness, sales & merchandising programs, effective ordering and monitoring direct store deliveries.
  • Control department labor dollars by ensuring effective scheduling and performance standards
  • Control shrink / gross profit by ensuring proper product handling, receiving, pricing integrity and ordering
  • Maintain clean, orderly, appealing and hazard free work areas and merchandising policies & procedures. Ensure a safe environment for customers and associates
  • Ensure total store compliance with policies, procedures and laws as required by Federal, State or Municipal Law.
  • Cultivate and maintain superior customer relations through polite and efficient handling of customer inquiries and complaints, attention to Associate appearance and behavior and maintaining service level standards.
  • Foster harmonious Associate Relations with active listening to Associate concerns, as well as overseeing and participating in Associate selection, orientation, Training / Development, performance appraisal, counseling, recognition programs, service awards, etc.
  • Perform total store management responsibilities as required.
  • Manage, implement and maintain high standards of Food Safety and sanitation in all areas of the store to be in compliance with all Federal, State and company policies / procedures.
  • Respond to incoming customer connection reports and ensure responses to all service issues.
  • Maintain a friendly, professional and well organized image in all areas.
  • Control the loss of Store money through proper handling of refunds, deposits, etc, while ensuring all applicable service / office personnel are trained.
  • Oversee store payroll process to ensure accuracy and compliance. Troubleshoot payroll problems.
  • Ensure efficient use of supplies : proper bagging techniques, cart control and laundry.
  • Serve as custodian of store records including : store cash, grocery receiving, payroll and personnel.
  • Supervise Fuel Stations
  • Review work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements.
  • Enter orders, schedules work / production, supervise and train Associates receive / stores / stocks items.
  • Unload trucks with pallet jack, breakdown pallets and stack U boats. Stock store and verify store presentation.

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Management Training Program • Flourtown, PA, United States