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Manager, Learning & Development - Patient Experience

Manager, Learning & Development - Patient Experience

NovocureBoston, MA, United States
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Description : JOB SUMMARY :

Manager, Learning & Development - Patient Experience plays a vital role in shaping how Novocure develops, engages, and empowers its US-based, HCP-facing field teams. This role is responsible for designing, delivering, and measuring innovative learning strategies and development programs that strengthen clinical expertise, enhance skills, and build leadership capability.

We are looking for a passionate learning professional who thrives at the intersection of instructional design, project management, and facilitation who can bring learning to life through both live and virtual environments.

This is a full-time, exempt, tied to the Chesterbrook office reporting to the Director, Learning and Development.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Instructional Design & Development

Create engaging, evidence-based learning experiences that integrate adult learning theory, instructional design principles, and multimedia learning tools.

  • Facilitation & Delivery
  • Confidently lead both live (in-person) and virtual training sessions that foster collaboration, discussion, and skill application.

  • Project Management
  • Leverage strong organizational skills to scope, plan, and deliver multiple initiatives simultaneously, ensuring programs are executed on time and with excellence.

  • Learning Needs Assessment
  • Partner with cross-functional teams (sales, marketing, medical, and others) to identify capability gaps and design tailored learning solutions.

  • Program Innovation
  • Apply a blended learning approach that uses varied delivery methods-classroom, virtual, field-based, and self-directed-to meet diverse learner needs.

  • Collaboration & Alignment
  • Build strong partnerships with subject matter experts and leaders to co-create high-value learning initiatives that drive performance.

  • Measurement & Continuous Improvement
  • Use analytics and key performance indicators (KPIs) to evaluate program effectiveness, track learning trends, and continuously enhance impact.

  • Culture of Learning
  • Champion ongoing development by embedding learning as a natural part of Novocure's culture and employee experience.

    QUALIFICATIONS / KNOWLEDGE :

  • 5+ years of experience in biotech / pharmaceutical, medical device, or healthcare-related industries (sales, clinical education, sales leadership, marketing, or training).
  • 2+ years of experience in Learning & Development, with proven expertise in instructional design and facilitation (live and virtual).
  • Oncology experience preferred.
  • Bachelor's degree required; Master's in Education, Learning, Organizational Development, or related field preferred.
  • Demonstrated ability to manage projects from concept to completion while balancing multiple priorities.
  • Exceptional oral / written communication, interpersonal, and facilitation skills.
  • Experience managing vendors and leveraging technology platforms for learning solutions.
  • Passion for helping people learn, grow, and achieve their potential.
  • OTHER :

  • Ability to lift up to 20 pounds
  • Flexibility to work outside normal business hours
  • Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

    Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email NovocureRecruitingEEO@novocure.com

    ABOUT NOVOCURE : Our vision

    Patient-forward : aspiring to make a difference in cancer.

    Our patient-forward mission

    Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.

    Our patient-forward values

  • innovation
  • focus
  • drive
  • courage
  • trust
  • empathy
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