Rental Account Manager

Rental Account Manager

Build on your career with a company that has a future. At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a Rental Account Manager, you'll be part of a dynamic team, equipped to succeed and empowered to develop your sales career.

Summary

This position exists as the primary rental sales / marketing function at the BU level and is outside sales, B2B. This position mainly supports the commercial rental and trailer services product lines. It will also increase Ryder's rental sales presence in the BU ensuring the generation of profitable new accounts while retaining existing accounts- the ultimate customer satisfaction. The end result should be the pure rental revenue growth, improved profitability and improved return on assets. In addition, given their lease conversion quotas, the position should be additional lease sales filters for the organization improving the lease sales productivity and performance for the lease sales organization. Your ability to connect and build value & relationships is critical. The position is territory based, requires heavy ground travel and, in addition to a salary, rewards performance with an uncapped commission structure you dictate.

Essential Functions

• Sales : Develop leads through cold calls, telephone solicitation and customer visits. Through the use of product knowledge, assess customer's needs and develops a proposal. Work with rental operations to ensure the equipment is available. The RAM is also responsible for marketing at the branch level and ensuring that rental sales representative are skilled in telemarketing to prospective customers and current customers Scope of decision making : Contacting actual decision maker, developing a competitive proposal. Training of RSR in proper phone skills and marketing techniques
• Customer Retention : Maintain a contact with the customers through multiple customer visits and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long term rentals Scope of decision making : Retaining customers in a price competitive market. Scheduling a time for retention visits to long term rental customers to ensure Ryder keeps a good relationship
• Time Administration : Proposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments. Maintaining FIS integrity and accuracy of customer data in the DPS system. Administration-credit approval, collections of receivables, maintenance-PM status and updates of scheduling. Scope of decision making : Follow-up within a specific time frame. Compliance with company procedures. Diplomatically dealing with collection of past due receivables

Additional Responsibilities

Skills and Abilities

Qualifications

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data / ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and / or long-term incentive plan based on the level and / or type. Compensation ranges for the position are below :

Pay Type : Salaried

Minimum Pay Range : $50,000

Maximum Pay Range : $52,500

Benefits Information

For all full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com / careers

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees : If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.