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Desktop Support-ETS - (Onsite)

Desktop Support-ETS - (Onsite)

Shuvel DigitalVienna, VA, US
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Greetings!

Our client, Navy Federal Credit Union, is the world's largest credit union with over 10 million members, more than $149 billion in assets, and over 23,000 employees.

We are seeking an Onsite Desktop Support Technician - ETS-15541 . Your profile appears to be a strong match for this position.

Please review the details below for clarity on the role.

Description : Requirements :

  • Ability to work independently or collaboratively
  • Customer service skills
  • Hardware / equipment setup and support experience
  • Support and troubleshooting experience with Windows 11 OS
  • Basic networking knowledge

Preferred :

  • Security+ certification or a degree in IT or related work experience
  • Printer server management experience
  • Experience with ServiceNow
  • Experience with Office 365 and Teams

    • Role Overview :

    The Desktop Support Operator provides support to end-users by troubleshooting hardware and software issues related to desktop systems.

    Key responsibilities include :

  • Proficiency in desktop support tools and techniques
  • Strong problem-solving and communication skills

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    Desktop • Vienna, VA, US

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