Director of Partner Engagement

Director of Partner Engagement

The Director of Partner Engagement is responsible for overseeing, cultivating, sustaining, and enhancing a culture of collaboration among a broad base of partners and stakeholders. This role is key to aligning services and partnerships consistent with the Family Justice Center (FJC) model, enabling the Rose Andom Center to provide a range of services to individuals impacted by intimate partner and sexual violence. The Director promotes strong partnerships, enhances victim service delivery, and fosters a trauma-informed, survivor-centered environment.

Essential Functions :

• Collaborate with the Executive Director and leadership team to recommend and implement programmatic improvements and expansions.
• Provide trauma-informed, culturally sensitive leadership to staff and partners.
• Oversee partner relationships to ensure effective victim / survivor service delivery.
• Coordinate regular communication strategies, including weekly partner check-ins and email updates.
• Facilitate regular partner and team meetings to maintain service quality and address areas for improvement.
• Organize quarterly All Partner Team meetings in collaboration with leadership.
• Conduct onboarding for new partner staff, including FJC model orientation and operational protocols.
• Maintain and update partner schedules and Memorandums of Understanding (MOUs) annually.
• Identify training needs and coordinate cross-collaborative learning opportunities such as Lunch & Learns.
• Disseminate relevant research, tools, and best practices across partners.
• Cultivate new community partnerships and evaluate off-site partnership opportunities.
• Create and coordinate partner well-being initiatives to support engagement and mitigate burnout.
• Lead special projects, such as Strangulation Protocol and Sexual Assault service enhancements.
• Collect, track, and analyze data from partner agencies to inform quality improvements and grant reporting.
• Develop partner evaluation tools, surveys, and anecdotal data collection methods.
• Work collaboratively with leadership to maintain a safe and inclusive workplace.

Requirements

Competencies :

Required Education and Experience :