Mail Production Specialist

Job Description

Job Description

BC Forward is looking for Mail Production Specialist in Tampa FL 33634

Position Title : Mail Production Specialist

Location : 8725 Henderson Rd Tampa FL 33634

Anticipated Start Date : 11 / 17

Expected Duration : 6 months

Job Type : Contract with possible extension / Temp to Hire

Shift : Training : Mon–Fri, 8 : 00 AM–4 : 30 PM EST (1 week mailroom); Regular : Mon–Fri, 8 : 00 AM–4 : 30 PM EST; Mandatory OT as need

Pay Rate : $18 / hr on W2

Requirement : High School Diploma or GED required; minimum 1 year of production-related experience preferred. Must Pass a Computer Literacy Test .

Position Purpose :

To distribute incoming and outgoing correspondence efficiently and accurately.

Education / Experience :

High school diploma or equivalent required.

3 months to 1 year of production-related experience preferred.

Key Responsibilities :

• Open, sort, and prepare incoming correspondence.
• Scan incoming correspondence using high-speed scanners.
• Record and track specified incoming documents.
• Appropriately file imaged claims, appeals, adjustments, and inferior-quality imaged claims.
• Generate and mail correspondence related to submission errors.
• Lift totes weighing up to 35–40 pounds.
• Participate in mandatory overtime as required.

Story Behind the Need

Purpose of the Team :

The Mail Sort and Scan Center team is responsible for handling all inbound mail operations, including sorting, scanning, and distributing correspondence.

Team Culture & Environment :

This role involves repetitive work in a fast-paced mailroom and warehouse setting. Team members open and sort USPS, UPS, and boxed mail, preparing and scanning items using high-speed scanners. The position requires sitting, standing, walking, and lifting throughout the day. Comfortable shoes are recommended due to the active nature of the work.

Hiring Initiative :

This position supports ongoing operational needs and may be part of a larger hiring initiative.

Typical Day in the Role

Day-to-Day Responsibilities :

Performance Expectations / Metrics :

Accuracy, efficiency, and adherence to production and quality standards.

Unique Aspects of the Role :

Hands-on production environment involving both mail processing and physical warehouse tasks.

Candidate Requirements

Education / Certification :

Experience :

Additional Qualities to Look For

Top 3 Must-Have Skills (in order of importance) :

Interview Details :

Interviews will be conducted via Microsoft Teams (camera on) or in person upon candidate preference.

Testing or Assessment Requirements :

Computer literacy test (Outlook scan task, Excel proficiency).

Onboarding :

Standard onboarding process with clear expectations and training for production tasks.

Company Description

About BCforward :

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward : \r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.