Quality Improvement Coordinator

Quality Improvement Coordinator

Under leadership of both the Director of Quality Improvement and Performance Improvement, the Quality Improvement Coordinator is responsible for supporting the implementation of the Halifax Health Performance Improvement (PI) and Quality Programs through data analytics and project management. The Coordinator will work closely with the PI and Quality departments as well as support the efforts of established and future PI teams (e.g., CAUTI team).

• Bachelors (Masters preferred) in Engineering, Finance, Nursing, Health / Organizational Improvement, or related field
• Working knowledge regarding data analytics and use of Excel
• Proficient in the use of Microsoft Office Word, Outlook and PowerPoint
• Project management experience preferred
• Healthcare experience (project and / or internship acceptable, full-time work preferred)
• Organized with strong communication skills, written and verbal
• Works well independently and as a member of a team at varying levels across the organization
• Working knowledge of value-based payment programs (Value-based Purchasing Program, Inpatient / Outpatient Quality Reporting Program, Hospital Acquired Conditions Reduction Program, Readmission Reduction Program)
• Provides project management guidance for organizational PI and Quality initiatives
• Conducts analysis of current outcomes and processes to support PI teams and track progress of annual organizational goals; may include time studies, process observations or other information gathering activities.
• Support data / nursing governance efforts. Including data mining, analysis, creating and interpreting data displays / reports to support PI / Quality projects. Assists with monitoring of data accuracy, integrity and efficacy
• Assists with the development and review of policies and procedures related to areas of responsibility.
• Utilize national standardized PI / Quality indicator definitions and benchmarks to help guide project goals and improvement efforts.
• Conducts reviews and reports findings to outside agencies (e.g. CMS, TJC, AHCA and payers) in a timely manner upon receipt of a formal request.
• Committee / Council attendance and participation as required to promote PI / Quality initiatives
• Supports PI educational / training activities that will enhance the understanding and skills of Halifax Health Team Members
• Actively participates and supports the Patient Safety initiatives ensuring compliance with the requirements. Works with staff to develop and implement corrective action plans to ensure ongoing compliance. Monitors for effectiveness implemented corrective action plans and works with staff to modify where applicable.
• Assists and leads managers, directors and medical staff committees with problem identification, analysis, and implementation of process change. Establishes and maintains files of performance improvement activities as they relate to regulatory requirements.
• Identifies potential noncompliant fallouts in a timely manner and communicates with teams to make corrections to ensure compliance. Documents situations requiring concurrent reviewer intervention for use with trending and quality improvement opportunities.
• Collaborates on the design of electronic medical record workflows and reports to capture required regulatory documentation. This includes both abstract and discreet data collection.
• Other duties as assigned.