Talent.com
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocationsCleveland, Ohio, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for an Enterprise Customer Success Manager to lead long-term success for hospital and health system customers.

Key Responsibilities

Serve as the main point of contact and strategic advisor for a portfolio of hospital and healthcare system customers

Own customer success, retention, and growth from onboarding through renewal and expansion

Coordinate with internal teams to execute smooth onboarding, product rollouts, and ongoing support

Required Qualifications

5+ years of experience in Customer Success, Account Management, or Enterprise Relationship Management for a SaaS company

Strong experience working with healthcare systems, hospitals, and multi-site provider groups

Proven track record managing a book of business with quota accountability for retention, upsell, and expansion

Ability to navigate cross-functional teams to align resources around the customer

Familiarity with HubSpot, Jira, and similar tools

serp_jobs.job_alerts.create_a_job

Enterprise Customer • Cleveland, Ohio, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Global Customer Success VP

Global Customer Success VP

VirtualVocationsAkron, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a VP of Global Customer Success to lead the customer success organization globally and ensure effective product adoption and high renewal rates.Key Responsibilities Overs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Client Success Manager

Senior Client Success Manager

VirtualVocationsCleveland, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Client Success Manager to oversee key accounts and enhance client relationships.Key Responsibilities Oversee and execute campaigns for larger, strategic accounts...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Specialist

Customer Success Specialist

VirtualVocationsCleveland, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Specialist to support and enhance customer satisfaction and retention.Key Responsibilities Provide professional support to customers, handling requests...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Retention Manager

Customer Retention Manager

VirtualVocationsCleveland, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Retention Manager to lead a team focused on saving at-risk memberships and reducing churn. Key Responsibilities Own team performance on retention KPIs and manag...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Technical Program Manager

Senior Customer Technical Program Manager

VirtualVocationsAkron, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Technical Program Manager for Data Center Quality and Sustaining activities.Key Responsibilities Lead and coordinate Data Center Quality and Sustaining ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Cybersecurity Customer Success Manager

Cybersecurity Customer Success Manager

VirtualVocationsCleveland, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager (Enterprise).Key Responsibilities Establish and drive key technical / executive relationships with strategic customers Manage post-sales relatio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Client Success Lead

Client Success Lead

VirtualVocationsCleveland, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Regional Client Success Lead to support client relationship management for regional accounts.Key Responsibilities Develop and maintain strong client relationships to su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Manager

Customer Support Manager

VirtualVocationsAkron, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Manager to lead and develop its customer experience team.Key Responsibilities Manage and support a team of 20+ agents and 2 Team Leads, providing coach...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Revenue Enablement Manager

Revenue Enablement Manager

VirtualVocationsCleveland, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Revenue Enablement Manager to enhance its revenue management through training and resources for sales professionals. Key Responsibilities Curate content and events align...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
SAP SuccessFactors Client Support Manager

SAP SuccessFactors Client Support Manager

VirtualVocationsAkron, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Prime SuccessFactors Client Support Program Manager.Key Responsibilities Manage client relationships post-go-live, ensuring satisfaction and alignment with business goa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Regional Client Success Lead

Regional Client Success Lead

VirtualVocationsAkron, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Regional Client Success Lead to support client relationship management for regional accounts.Key Responsibilities Develop and maintain strong client relationships to su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Enterprise Project Manager

Enterprise Project Manager

VirtualVocationsAkron, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for an Enterprise Project Manager to lead client projects and ensure successful delivery in a remote setting. Key Responsibilities : Leads a portfolio of moderate to complex cl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Advocate

Customer Success Advocate

VirtualVocationsCleveland, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Advocate.Key Responsibilities Handle inbound sales and service calls, focusing on customer experience Provide thoughtful advice to enhance customer va...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsAkron, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Account Manager.Key Responsibilities Own a portfolio of accounts, driving customer adoption and renewal outcomes Achieve financial and strategi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Success Partner

Client Success Partner

VirtualVocationsAkron, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Client Success Client Partner to deliver exceptional service to clients and drive revenue growth. Key Responsibilities : Identify opportunities for revenue growth and man...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Delivery Success Manager

Delivery Success Manager

VirtualVocationsCleveland, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Delivery Success Manager who will ensure the quality and successful delivery of services through partner networks. Key Responsibilities Establish and maintain collaborat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsCleveland, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success.Key Responsibilities Architect and execute a success strategy for a regulated-industry customer base, including success planning and renewa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Renewals Manager

Renewals Manager

VirtualVocationsCleveland, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Renewals Manager to lead customer renewals and contract management functions.Key Responsibilities Manage and mentor a team responsible for executing customer renewals a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Client Success

Director of Client Success

VirtualVocationsCleveland, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Success.Key Responsibilities Oversee a designated client portfolio, ensuring exceptional service delivery and alignment with client goals Manage and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Product and Customer Support Manager

Product and Customer Support Manager

VirtualVocationsCleveland, Ohio, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Product & Customer Support to lead and grow their Support team in a dynamic SaaS environment. Key Responsibilities Manage and coach a Support team, driving pe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours