Site Manager

The Opportunity :

In this role, you will report to the Regional Director and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location : New Haven, CT

Shift : 1st shift (Monday - Friday) expected to be flexible and work outside of the schedule as needed

Salary Range : $ 96,300-$102,000 + 5% yearly bonus

Benefits :

Health and Wellness : Medical, Dental, Vision, and Wellness programs

Time Off : Paid Time Off (PTO), company-paid holidays, and Choice holidays, etc.

Financial Well Being : Spending Accounts : Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

Added Protection Coverage : To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance

Recognition : Celebrate your peers and earn points to redeem for gifts and products

What we're looking for

Education : Bachelor's degree in Business, Operations Management, Life Sciences, or a related field

Experience :

Leadership & Management :

4+ years of experience in a leadership role managing associates within a service or scientific operations environment

Understanding of and ability to consistently administer Avantor's policies

Strong troubleshooting skills and ability to resolve issues

Technical & System Proficiency :

Proficiency in tools such as Workday, Excel, and other reporting platforms

Experience with Microsoft Teams (preferred)

Familiarity with GMP and GLP standards (training a plus)

Spill containment, IATA, DOT, IMDG, and HAZWOPER training (a plus)

Communication & Collaboration :

Strong verbal and written communication skills

Effective presentation skills and the ability to interact with customers and cross-functional teams

Proficient in troubleshooting and resolving operational issues

Personal Attributes :

Flexible, adaptable, and able to multitask in a dynamic environment

Self-managed, self-motivated, and forward-thinking

Ability to make sound business decisions with limited consultation

Travel & Physical Requirements :

Ability to travel as needed

Valid driver's license and reliable transportation

Ability to lift, carry, push, or pull up to 50 pounds with or without assistance

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

The Site Manager oversees a geographic territory that spans multiple customers, personnel, and service solutions. There is also potential to manage Scientific Services and / or GxP-compliant services.

In addition to operational leadership, the Site Manager acts as a relationship manager to the customer, contributing to business development, product and quality management, and the communication of complex metrics. This role typically reports to a Regional Manager. In this role you will :

Coach, motivate, and supervise team members to successfully perform job requirements and to meet / exceed goals and objectives.

Act as a liaison between the customer, Avantor Services, and Avantor sales.

Provide training and backup to associates to perform required tasks.

Manage budget and review / approves expense reports.

Customer reporting and data analysis.

Serve as a role model and mentor in both words and actions for associates who express and exhibit a desire to pursue individual professional growth and team growth.

Establish, maintain, and continuously review goals and objectives for the department to ensure they are in line with the overall corporate goals and objectives.

Monitor and report on actual performance vs. established goals and objectives.

Plan, develop, and implement programs and procedures within the scope of authority, with an emphasis on improving department productivity, individual productivity, and corporate profitability.

Handle administrative duties such as associate performance appraisals, time card review, vacation scheduling, performance issues, etc.

Develop and maintain : SOPs, SOWs, SPI's and KPI's.

Conduct internal and external presentations.

Ensure GxP compliance and good documentation practices.

Bring value to the customer from personal development in the industry

Manage revenue growth and TOE reduction.

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement :

We are an Equal Employment / Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state / province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster .

3rd Party Non-Solicitation Policy :

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.