Expeditors Import Transportation Agent
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
An Expeditors Import Transportation Agent responsibility may include :
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operating system.
- Track and trace Air and Ocean Import files as required.
- Ensure timely delivery of freight to customers for Import shipments.
- Ensure documents are timely sent to customer or broker for customs purposes.
- Ensure accurate and timely client and Service Providers billing.
- Interact with our customers in arranging their international shipments, meeting customer service standards.
- Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
- Understand department process flow, constantly looking for areas of improved efficiency (Your Opinion Matters!)
- Meet KPI (metrics) standards, as per the company procedures.
- Overseas communications, timely responses to emails and requests (internal and external)
Requested qualifications for an Expeditors Import Transportation Agent :
0-12 months related experience and / or training; or equivalent combination of education and experienceEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsPro-active, strong organizational skillsGood computer skills (Excel, Word, PowerPoint)Fluent in English - reading and writingUnderstanding of air documentation process a plusExpeditors offers excellent benefits :
Paid Vacation (first year prorated based off month of hire then eligible for 15 days)Annual Paid Holidays (10)Potential Flexible Days (2)Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)Employee Stock Purchase Plan (ESPP)Medical, Prescription Drug, Dental & Vision CoverageHealth Savings Account (HSA)Life and Disability InsurancePaid Parental Leave (additional eligibility criteria)Dependent Care Flexible Spending Account (DC FSA)Employee Assistance Program (EAP)Training and Personnel Development ProgramPosition is full time (40 hours per week) Monday through Friday