Desktop Support Engineer (Early Career)

Old MissionChicago, IL, United States

job_description.job_card.1_day_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Old Mission is a global proprietary trading firm that leverages state-of-the-art technology and research to identify and execute profitable trading strategies across multiple asset classes around the world. Our offices in Chicago, New York, and London are all composed of naturally-curious individuals who thrive in a team environment and constantly strive for improvement.

Old Mission does not seek capital from outside investors, allowing us the flexibility to aggressively invest in our team members and keep them engaged in the firm's growth.

About the Position

Responsible for the ongoing maintenance and future planning needs of the company's Windows desktop environment
Design and maintain desktop re-imaging and software deployment system
Deploy and support new and existing Windows Desktops
Ensure that all Windows desktops are kept updated with the latest patches and security updates
Install and troubleshoot software.
Provide support and maintenance on all Microsoft Office suite applications and various other desktop applications
Respond to alerts and perform basic remediation steps
Administer and troubleshoot hardware issues on desktops
Global desktop support for all our global offices - remote support for project or desktop initiatives
Create and manage user accounts, security groups, and distribution lists

Required Skills

Bachelor's degree in a related field

Minimum of 1+ years of relevant experience (a plus if candidates come from a trading / financial background)

Advanced Microsoft Suite and Windows operating system experience is preferred

Experience supporting remote users and troubleshooting remote VPN

Basic Network troubleshooting (DNS, TCP / IP, etc.), phone support, and Video Conferencing

After-hours and weekend support (including travel) will be required for desktop or system upgrades or emergencies

Strong problem-solving skills, attention to detail, and the ability to multitask

Genuine curiosity and desire to work in a Windows and Linux environment

Superior organizational and communication skills

Benefits and Perks

Fully paid Medical, Dental, Vision, Disability, and Life Insurance

Fully stocked kitchen; free breakfast and lunch every day on-site

Tuition Reimbursement Program

401(k) with employer match

Paid Vacation, Sick, and Parental leaves

Commuter and Flexible Spending Programs

Base Salary Range

$75,000 - $90,000 - Salaries are based on numerous factors such as skills, experience, and education. Our compensation package also includes a discretionary bonus and a comprehensive benefits program for full-time employees. For more information, reach out to your recruiter.

Old Mission is not accepting unsolicited resumes from any staffing / search firms. All resumes submitted by staffing / search firms to any employee at Old Mission via-email, the Internet or directly without a valid signed search agreement will be deemed the sole property of Old Mission, and no fee will be paid in the event the candidate is hired by Old Mission.

serp_jobs.job_alerts.create_a_job

Desktop Support Engineer • Chicago, IL, United States