Job Description
Job Description
Description :
Community Relations Representative
Reports to : Director of Business Development
Job Category : Salaried | Exempt | Full-Time
Salary Range : $75,000-$100,000 / year DOE + bonus structure
Job Site : Remote / Home office (must reside in Colorado)
Job Summary :
Community Relations Representatives have a proven track record of generating leads and developing a consistent pipeline of referrals for business development. The Community Relations Representative will be responsible for developing and retaining referrals from various medical and mental health settings and professionals within a given territory. The Representative will act as a public face by representing the company and employing creative strategies to enhance the company's presence among the professional community to produce consistent referrals. This position is largely community-based and will require frequent travel to agencies, facilities and professionals within and outside of the community.
Education and Experience :
- Bachelor’s degree preferred, high school diploma or equivalent required.
- Minimum of two years customer service, sales, publicity and / or marketing experience.
- Two years experience in substance abuse or mental health field preferred.
- Experience with CRM system preferred.
Required Skills / Abilities :
Valid, non-restricted Colorado driver's license with clean record.Must have reliable transportation.Excellent verbal and written communication skills.Strong relationship building skills.Ability to listen well and offer solutions.Results driven with a proven track-record of meeting and exceeding defined goals.Ability to act with integrity, professionalism, and confidentiality.Strong collaboration skills with the ability to think creatively and share ideas.Ability to manage time effectively.Knowledge of industry and trauma-integrated care.Experience in sales, marketing or related field.Proficient with Microsoft Office Suite or related software.Proficiency with or the ability to quickly learn the organization’s CRM system.Duties / Responsibilities :
Maintains confidentiality and adheres to facility policies and procedures, State & Federal law, and accrediting agency regulations and standards.Identifies, builds and maintains relationships with key referral partners.Maintains regular servicing scheduling that organizes a combination of referral partner maintenance and new business development.Conducts quality presentations to agencies, hospital staff, admissions teams, discharge planners and others.Communicates between other departments, i.e. admissions, clinical care coordinators, etc.Community Relations Representatives are measured by monthly KPIs and their ability to track all activity in KIPU.Position does require frequent travel, including some weekends and / or occasional evenings.Physical Requirements :
Prolonged periods of sitting at a desk and working on a computer.Talking on the phone, presenting virtually and in-person.Sitting, standing, bending, reaching, climbing stairs.Must be able to access and conduct meetings and presentations at multiple locations.Must be able to lift 15 pounds at times.Driving in all weather conditions.Benefits & Perks : Health and Wellness
Medical, dental and vision insuranceSupplemental accident and hospital indemnity coverageVoluntary Term Life insuranceEmployee Assistance ProgramMonthly wellness reimbursementFinancial
Competitive salaryEmployee recognition and rewards programsEmployee referral incentive programEmployer-sponsored 401(k) planWork / Life Perks
Professional growth and developmentContinuing education reimbursementUnlimited paid time off (exempt employees) + sick daysPaid time off policy (non-exempt employees) + sick daysPaid holidays (exempt) or ability to earn 1.5x base hourly rate (non-exempt)Full-time employeesThis description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Requirements :
Compensation details : 75000-100000 Yearly Salary
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