Digital Solutions Sales Executive - UX / CX BFSI (US Remote)

Req ID : 303557

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Digital Solutions Sales Executive - UX / CX BFSI (US Remote) to join our team in New York City, New York (US-NY), United States (US).

Launch by NTT is looking for a UX / CX Sales Lead - BFSI (US Remote) for Banking and Financial Services and Insurance (BFSI).

Check us out : Launch by NTT DATA We create digital experiences that move millions, helping you strategize, ship, and scale bold products that connect with customers and drive growth. You'll join experts in digital strategy, product design, and engineering, transforming brands globally.

Job Summary

UX / CX Sales Leads are responsible for promoting our company's services. This critical role identifies and researches potential clients, engages with prospects, describes our services and closes sales. A UX / CX Sales Lead leverages their deep industry knowledge and expertise to understand customer needs and apply consultative selling techniques to lead the definition of solutions and proposals. Our approach is highly collaborative and often requires our UX / CX Sales Lead to orchestrate and execute across an array of client and internal personnel, building deep and lasting relationships along the way.

Job Responsibilities :

Leverage deep industry knowledge to build relationships, understand customer needs and provide tailored solutions that drive revenue and customer success.

Engage with prospects and existing clients through consultative selling techniques to uncover pain points and business needs, guiding them to the best possible solutions that align with their objectives.

Work closely with solution team and practice experts to develop customized solutions that address client-specific challenges

Define the client value and relevance of solution for client using industry relevant KPIs.

Develop and maintain a deep understanding of industry trends, challenges and opportunities to provide insightful guidance and strategic advice on the industry for technology, product and business clients.

Build and maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance

Actively facilitate and collaborate with the General Managers, Client Partners, Consulting Directors and other leaders to grow revenue and expand existing accounts, particularly in finding new buyers

Learn and understand go-to market, key service offerings, sales plays, messages and motions

Identify qualifying and closing new accounts / logos and opportunities in the designated industry areas, with the ability to travel as needed

Manage total sales performance for the industry area, inclusive of pipeline health

Drive / lead coordinated industry marketing efforts in tight partnership with GM, CRO and Marketing

Coordinate / co-lead renewal and expansion SOWs as needed

New logo lead generation through various motions & activities as defined by the company and / or the individual

Ensure CRM is sustained as the single source of truth

Participate and / or lead in account planning, and take ownership of establishing, following up, managing and executing on account, pursuit and close plans

Participate and contribute to weekly, monthly, quarterly, and annual sales and account planning meetings / calls

Build pursuit plan for leads and follow-up to qualify, disqualify, nurture, and ultimately close opportunities

Basic Qualifications :

8+ years of experience selling professional, consulting, and / or digital with proven track record of exceeding quota within the BFSI industry

3+ years' experience selling in digital product design, user experience, research, and innovation areas.

2+ years' experience and a strong understanding of PoV of GenAI and AI technologies for the respective industry.

8+ years of experience in a leadership role, utilizing critical thinking, organizational, planning and follow-up skills, with attention to detail and the ability to multi-task.

8+ years of experience engaging with senior executives, partners, and customers with excellent writing and communication skills

Desired Skills :

Effectively communicate at all levels of the organization; ability to facilitate problem resolution within all levels of an organization and across organizations

Experience selling outcome-based work with teams vs. staff augmentation

Strong persuasion skills to align client problems with solution offerings

Location : (New York City, Charlotte, Atlanta, Chicago, etc. Midwest, South or Northeast)

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https : / / us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https : / / us.nttdata.com / en / contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

About Launch by NTT DATA

Launch by NTT DATA is a portfolio of services designed to help organizations create provocative digital experiences that drive customer engagement and growth. We combine a human-first philosophy with a product-led mindset to strategize, design, and ship experiences people love-helping clients move from idea to working software while providing continuous product innovation. With expertise spanning strategy, design, product development, and engineering, Launch serves world-class organizations across healthcare, retail, education, energy, financial services, and the public sector. This role offers the unique opportunity to shape how Launch by NTT DATA wins and delivers transformative solutions for Fortune 500 clients.

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