Hospital Privileging Coordinator

Hospital Privileging Coordinator

In the early 1990s, Australia and New Zealand had an urgent need for doctors. A need Global Medical Staffing was born to fill. Since then, we've successfully matched thousands of doctors with clients around the world. The people at Global Medical Staffing are as unique and adventurous as the assignments we offer. If that sounds like your kind of place and you have the right skills consider joining our extended CHG family of brands.

The hospital privileging coordinator is responsible for owning and directing the processes for providers who have been accepted to assignments where hospital privileges and / or credentials are necessary. This position demands the ability to be directive, accountable, hold others accountable, communicate effectively, prioritize, be detail oriented, manage complex workflows, adapt quickly to change, multitask, act proactively and with urgency, the desire to grow within the job function, support management decisions and changes, adhere to divisional guiding principles and company's core values.

Responsibilities

• To own and drive all job responsibilities in a professional, kind, accurate, efficient, engaging, proactive and urgent manner.
• Drive all processes related to completing credentialing requirements and obtaining hospital privileges according to client(s) medical staff rules, regulations and / or bylaws
• Identify and map the hospital privileging process for each client, documenting the process concisely for fellow coordinators
• Communicate to provider privileging requirements and set expectations of what is required of them in the privileging process
• Pre-populate applications for provider review and completion
• Coordinate with the provider to obtain client's required documentation
• Assist clients in getting all verifications and documents needed to complete the hospital privilege / credentialing / payer applications
• Request and track drug screens, health information, background checks, procedure logs and other required supporting documentation
• Email, Fed Ex, mail, and fax verification requests to the appropriate sources as needed and follow up to ensure completion and return to client
• Anticipate hurdles in privileging process and proactively troubleshoot to ensure they do not impede the process
• Responsible for driving the privileging process with provider and client and ensuring it is completed in time for targeted start date
• Drives ongoing communication with sales, business partner teams, doctors and clients
• Communicate progress and potential delays to sales and across business partner teams
• Work in a collaborative manner with all stakeholders to problem solve and resolve roadblocks or hurdles throughout the hospital privileging process
• Notify recruiters and Quality Assurance when new malpractice or other Quality Assurance actions come up in the privileging process
• Update required systems and spreadsheets throughout the process to ensure they are current and accurate
• Keep up to date notes and records of all communication and action on each file
• Be a champion of our customer service experience through :
• Clear and personable verbal and written communication
• Collaborating with other BP teams if / as needed throughout the process
• Understanding the unique needs of our providers and clients, and providing creativity and personability throughout the process
• Engage in new hire, onboarding and in-service training and mentoring
• Proactively seek opportunities to learn and grow within the HP and other business partner roles by volunteering to take on additional responsibilities, and stepping in to provide additional support as needed

Qualifications

Education & Experience

Preferred