Operations Lead / Server Administrator

Operations Lead / Server Administrator

JOB SUMMARY

This Operations Lead position Directs, Coordinates, Plans, Organizes, and controls all activities related to the Thomas Health Information Technology Operations team with direction from the Information Technology Director. Provides input and assist with preparation of performance evaluations.

As Server Administrator responsibilities include management of Active Directory, Microsoft Exchange, Citrix, and all other core server functions. Management of all virtual server environments. Analyzes, detects, diagnoses, and resolves problems associated with server hardware and software. Designs and supports server system(s) and supporting software. Plans, organizes, coordinates, and controls all activities related to Thomas Health server environment. Implements, ensures and enforces common IT&S security standards and in particular Thomas Health System security standards. Additionally, the position entails the implementation of new systems and provision of support to end users as necessary. Assist in site support issues as needed.

The Server Administrator will participate in on-call coverage rotation as needed.

EDUCATION

High school graduate or equivalent required.

Bachelors degree in Information Technology or other related degree preferred.

LICENSURE

A+, Network +, and server certifications preferred

EXPERIENCE

5-10 years experience in related field.

CERTIFICATION

N / A

COMPUTER / TYPING / MATH SKILLS

Advanced computer skills are required.

JOB SPECIFIC REQUIREMENTS

Must have the ability to communicate with people at all levels in both verbal and written form.

Excellent customer service skills required.

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