Merchant Acquiring Sponsorship RM

Citizens • New York, NY, US

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Description

Citizens is seeking a seasoned professional to lead and grow our Merchant Acquiring Sponsorship business. This role is critical to managing a portfolio that contributes approximately $50MM in annual recurring revenue and supports ~$1.2Bn in average daily balances. Sponsorship clients account for over 55% of Citizens' ACH originated transactions and offer significant cross-sell opportunities, particularly within our Atlanta-based CML fintech vertical. As the Relationship Manager for Sponsorship Management, you will be responsible for developing and maintaining strategic relationships with sponsored clients, ensuring compliance with regulatory and network requirements, and driving revenue growth through innovative partnership models.

Description

Responsibilities

The Merchant Acquiring Sponsorship RM is responsible for identifying, establishing, and maintaining profitable relationships with Citizens' merchant acquiring clients. This includes, but is not limited to :

Developing and maintaining the Merchant Acquiring Sponsorship Business Model
Pursuing opportunities with potential clients that meet the business model
Coordinating multi-disciplinary due diligence of potential clients
Developing and negotiating terms, conditions, and pricing with potential clients
Negotiating and executing sponsorship agreements with desired clients
Managing relationships with sponsored client's executive management team, including regular interaction with CEO, CFO, COO, CIO, Senior Counsel, Risk Manager, Head of Credit, and their teams
Establishing and maintaining strong relationships with payment network and industry experts
Coordinating internal operational, technical, information security, risk management, and financial groups to provide robust, evolving, and innovative solutions to client needs
Educating internal executive leadership about the business model
Ensuring the comprehensive revenue derived from clients is included and reported in the division's financial reports
Coordinating with the head of Merchant Acquiring Sponsorship and Third Party Payment Oversight on a regular basis

Skills / Competencies

The incumbent should possess the following skills / abilities :

Extensive knowledge of merchant acquiring business

Strong ability to expand business growth within the boundaries of the business model

Excellent communication skills, both verbal and written

Strong ability to teach and coach

Strong ability to work individually a as a self-starter or as part of a team

Strong product development and implementation skills

Creative problem solver

Experience

BA / BS degree preferable or suitable experience required

10+ years of progressively responsible positions in top-tier financial institution or merchant acquiring business

Merchant acquiring, electronic payments operations, product management, or operational risk management experience desirable

3 – 5 years direct management of merchant acquiring or sponsorship management function

Demonstrated ability to identify and implement revenue generating opportunities

Superior Microsoft Office skills, especially Word, Excel, and PowerPoint

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Banking

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Merchant • New York, NY, US