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Security Officer - Utilities Dispatch

Security Officer - Utilities Dispatch

Clearance JobsDelaware City, DE, US
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Security Officer - Utilities Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Utilities Dispatch in Delaware City, DE, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join Allied Universal as a Dispatch Officer supporting a dynamic utilities location. In this role, you will monitor and patrol assigned areas, help to deter potential security-related incidents, and maintain strong communication with team members. You will also play a key role in access control and provide outstanding customer service, responding quickly to situations as they arise. Our team thrives on reliability, agility, and innovative solutions, with a focus on putting people first and always acting with integrity. Be part of a collaborative environment where your contributions truly make a difference.

Position Type : Full Time

Pay Rate : $21.00 / Hour

Job Schedule : DayTime Tue 06 : 00 AM - 06 : 00 PM Wed 06 : 00 AM - 06 : 00 PM Fri 06 : 00 AM - 06 : 00 PM

What You'll Do :

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities :

  • Monitor and manage all incoming and outgoing communications at the dispatch center, coordinating responses as needed for incidents and requests within the utilities location.
  • Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
  • Respond to incidents and critical situations in a calm, problem-solving manner, dispatching appropriate personnel or resources as required.
  • Document and track all incidents, calls, and communications in accordance with Allied Universal protocols.
  • Maintain clear and concise communication with field personnel, management, and emergency services as necessary to facilitate prompt responses.
  • Assist in monitoring surveillance systems or alarms and relay relevant information to appropriate team members.
  • Support the ongoing operations of the dispatch center by keeping logs, reports, and records up-to-date.

    • What We're Looking For :

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available

    • Minimum Requirements :

  • Possess a Transportation Worker Identification Credential issued by the Transportation Security Administration.
  • Access control and / or badge experience is preferred.
  • Experience using a computer or tablet is preferred.
  • A state, county, or city issued security-related license is preferred.
  • A security-related guard card or license is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

    • Why Join Us :

  • Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools : Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

    • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.

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    Security Officer • Delaware City, DE, US