Human Resources Representative

Job Title

Come join Team Atlantis! Under direction of the Senior Human Resources Manager, the Human Resources (HR) Representative serves as the first point of contact for employees, applicants, and visitors entering the HR office. This position provides administrative support to the HR team, ensures efficient daily operations, and delivers exceptional customer service while maintaining confidentiality and professionalism at all times.

Responsibilities

• Greet and assist employees, applicants, and visitors in a courteous and professional manner.
• Answer and direct phone calls, respond to general HR inquiries, and route messages appropriately.
• Maintain the reception area and ensure it is organized and welcoming.
• Process incoming and outgoing mail and distribute HR-related correspondence.
• Assist with HR projects such as employee engagement events, training sessions, and recognition programs.
• Maintain confidentiality of sensitive employee information.
• Provide general administrative support to the HR department as needed.
• Assist with onboarding activities, including scheduling interviews, preparing new hire packets, and collecting required documentation.
• Performs a variety of administrative tasks that support the overall mission of quality performance and guest service.
• Manages all aspects of onboarding by coordinating pre-employment paperwork, verifying credentials, and first-day orientation to ensure a smooth start for new hires.
• Ensures accuracy of information recorded in all pertinent systems.
• Assists Team Members with a variety of requests redirects Team Members to appropriate HR staff as needed based on assistance required.
• Completes all Front Office responsibilities with attention to detail and accuracy.
• Communicates effectively in writing and verbally with management and team members.
• Provides accurate and clear information to all candidates and team members.
• Communicate HR policies and procedures to staff.
• Assist in coordinating employee training sessions.
• Performs other incidental and related duties as required and assigned.

While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk, and hear. The employee may occasionally lift and / or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following :