Banquet Captain

Job Description

Job Description

CENTURY GOLF PARTNERS MANAGEMENT

Banquet CaptainPosition Description

POSITION SUMMARY

The purpose of this position is to interact with our members and guests and ensure they have a great experience when dining at the facility. Banquet Captains are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. Servers are expected to have some basic cooking knowledge.

EXPERIENCE, EDUCATION AND SKILLS REQUIRED

• High school diploma required (Specialty / Technical Training preferred) and 2-3 years experience in the service industry, preferably in a catering / banquet environment, or equivalent combination of education and experience. Experience in a fast-paced, food service environment required
• Ability to communicate effectively with members, guests, co-workers and management
• Strong customer service skills and the ability to resolve customer issues or complaints
• Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
• Must be able to work a flexible schedule, perform multiple tasks and prioritize efficiently
• Demonstrate an understanding of food, food ingredients, food preparation methods, proper food storage, sanitation requirements and basic bar terminology.
• Ability to operate the following : coffee machine, toaster, oven, grill, hot box, soda dispenser, ice maker, blender, dish washer, ice cream dispenser, CO2 tanks, beer taps, and related equipment.
• Basic math skills, able to read, write and communicate effectively.
• Food Handler Certification and Alcohol Server Certification
• Must speak English fluently and be able to write in basic English.

ESSENTIAL RESPONSIBILITIES

Position responsibilities include, but may not be limited to the following :

PHYSICAL AND MENTAL DEMANDS

TYPICAL WORKING CONDITIONS

SPECIAL EQUIPMENT