Operations Coordinator | Full-Time | Santa Clara Convention Center

Operations Coordinator

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

We are looking for a reliable and organized Operations Coordinator to assist with the management of daily logistics and activities. In this position, you will contribute in an administrative capacity by assisting our teams on projects, organizing company events and arranging employee training sessions.

Ultimately, you will work in a support role and oversee many administrative tasks as needed.

This role pays an hourly rate of $35.00 to $37.50.

Benefits for Full-Time roles : Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until November 14, 2025.

About the Venue

The Santa Clara Convention Center is proudly owned by The City of Santa Clara and managed by Oak View Group. We are strategically located in the heart of Silicon Valley, a prime location for conventions, trade shows and exhibitions. The Santa Clara Convention Center is minutes from hotels, restaurants, Levi's Stadium, California's Great America Theme Park, and many of the largest and most influential technology companies in the world, with easy access to freeways and Norman Y. Mineta San Jose International Airport and only 45 miles south of San Francisco. The Convention Center features 100,000 square feet of exhibit space, a 22,400 square foot ballroom, 31 breakout rooms and a 607-seat theater and attracts over 350,000 visitors annually. The facility is an integral economic component of Santa Clara, generating economic benefits through attendee direct and indirect spending and sustaining over 500 local jobs.

Responsibilities

• Assists in hiring, training, and scheduling of changeover staff.
• Ensure staff complies with the requirements of the Occupational Health and Safety Act.
• Responsible to understand, comply with and execute parameters of Collective Bargaining Agreements.
• Assists in maintaining an accurate record keeping system for hazardous materials.
• Performs day-to-day building operations and maintenance as needed.
• Review and understand event documents to forecast staffing and equipment needs for all Convention events by coordinating event logistics and changeovers as assigned.
• Provide team support as required.
• Inspects building routinely to determine need for cleaning and / or maintenance not uncovered by regular efforts or deferred maintenance program.
• Prepares reports of routine or preventative maintenance.
• Maintains departmental equipment; notify Operations Manager when repairs are needed in Engineering and Building Services.
• Provide excellent customer service to internal and external clients to provide a positive employee atmosphere.
• Assist Operation / Hygiene Manager, Director of Events, and General Manager with projects as requested.
• Provides procurement for supplies and maintenance for department.
• Other duties as assigned.

Qualifications

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.